Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.4 out of 10 based on 1635 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 8, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Very friendly! All personnel and healthcare givers were thorough in their explanations, and I never felt like I was rushed “in and out”. They took their time in speaking with me to assess my situation. Will definitely go back again whenever needed.

Report a concern   October 8, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick, easy & professional

Report a concern   October 8, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nursing staff was beyond impressive. I delivered on 10/27/22. I believe my charge nurse’s name was Bethany and she was amazing. She made me feel comfortable, taken care of and empowered to deliver my beautiful baby boy . I had a conflict with my OB who was more concerned with her patients at her practice than my delivery ( she was on her phone while I was delivering) and Bethany comforted me as a first time mom - her compassion is what got me through .

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

everyone is nice. I did not have to wait. And I found out what the problem was and what to do.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff, doctors and nurses were so great. Having a second miscarriage is traumatizing enough, but my DNC was my first surgery and first time going under general anesthesia. I was incredibly nervous but the staff was so comforting and helped make this as smooth of a day as it could of been. I’m so grateful for the experience I had.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great place with the patient in mind. Wonderful doctors, nurses and staff!

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone who worked with me was absolutely wonderful and so sweet! Thank you 🤍

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Court

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent service, we were in and out in very timely manner, very polite staff, we prefer this facility over others.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything was amazing! The nurses are and care team make you so comfortable and are so caring!

Report a concern   October 7, 2022 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Cost of care too great, received 2500$ bill. That's a lot to pay considering they didn't find out what was wrong with me. Lesson learned.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very clean and friendly personnel.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Kind and quick visit

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

An outstanding place for health care

Extremely courteous and professional

On point with their diagnosis and treatment

11 Stars !!

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was kind and professional

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone from the front desk to the nurse and doctor were so kind, accommodating and astutely interested in finding out what was going on with me. I truly felt like they cared. I would definitely recommend this ER too anyone and everyone.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My experience was organized and executed well. The communication was solid from the start, the team was available for questions, surgery Day was well organized and the team was very personable.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The doctor's, nurses and checkin person were excellent.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I had the best birthing experience!! All of my nurses and physicians made me feel I was receiving the upmost care possible!

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every employee I encountered was very professional and knowledgeable. Short wait time in every area. Very clean facility.!

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Great job

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast stevice. Complete doctor care Full explanation

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The staffs were great.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly!

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff, everything on time as scheduled !

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses were fantastic! You gave great staff

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and efficient. Great food and huge room.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional and friendly

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My husband and I loved our experience with you all! Every nurse and lactation consultant was beyond amazing and helpful. We 100% recommend you guys to everyone.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Efficient and friendly.


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