Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8350 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I got in really fast with a whole team waiting for me n the exam room! Everyone was very nice.
Would have liked to have left in less pain than I did. Walking was still extremely painful, despite the pain meds.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I was in very quickly and being treated immediately. Staff was attentive and friendly!

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

*very nice facilities
*friendly, attentive staff
*everything was very efficient and smooth

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your staff are always friendly and kind and makes sure I completely understand what will be happening. Some share their experience with the same treatment and that is really reassuring.

Thank you,

Report a concern   October 15, 2022 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was very friendly and courteous. They were attentive to my needs.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses and staff are friendly and I was happy with the care I revieved

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff

Report a concern   October 15, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Super friendly and very caring. 2nd time to this facility and still not disappoint.

Report a concern   October 15, 2022 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Well organized, and all the staff (medical & administrative) were efficient, friendly and obviously knew how to get things done.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very efficient, clean, caring n polite.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Facility is great, and EVERY worker is pleasant, willing to assist in any way, and professional. They care and its obvious.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very friendly and helpful. My nurse after the surgery went above and beyond to get my nausea under control and I appreciate it very much.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast, friendly, compassionate, attentive

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly professional staff and caring compassionate health care providers

Report a concern   October 14, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amy, my pre surgery nurse was outstanding.

Report a concern   October 14, 2022 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

The nurses where not friendly and it seemed as if they hated their job.

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The service was quick and the staff was very attentive and helpful. They made sure I was comfortable the entire time of my stay.

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff and service from the time you walk in until the time you leave. Very friendly and outgoing.

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything!!! I was treated with the utmost respect from registration to PSU. I love the system that is used to respect privacy when checking in. The Preop nurse was amazing with a great sense of humor. He was so patient and so very careful with the insertion of my IV that I didn’t even feel it. When I got to the procedure room they had my very own music that I liked playing for me. They talked me through the process and the doc even let me hold on to his scrubs until I fell asleep. I felt like a queen for a day. When I woke up I was well taken care of and they made sure that my family member was informed along with me regarding my post op instructions. It was one of the best experiences I have ever had.

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Yes it was great

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very professional and polite

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very efficient

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was real friendly and helpful, I didn’t have to wait long to be seen

Report a concern   October 13, 2022 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Very efficient and friendly service

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I did not have to wait anytime at all to be seen by a nurse. Everyone was so efficient and kind. Very quick to diagnose me and get me on my way.

Report a concern   October 13, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Prompt response and prompt service.

Report a concern   October 12, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

This is the cleanest, most professional and overall best hospital I have every been admitted to

Report a concern   October 12, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very friendly and professional

Report a concern   October 12, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great nurses, check in staff, all was wonderful.


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