Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.6 out of 10 based on 2371 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast,fun, and friendly service

Report a concern   June 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The labor and delivery nurses were extremely
Helpful informed and courteous.

Report a concern   June 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Easy, friendly, and efficient.

Report a concern   June 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything and Everyone was Fantastic!!

Report a concern   June 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very professional and made sure I was taken care of.

Report a concern   June 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Knowledgeable advice and care for my health

Report a concern   June 30, 2023 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

When someone comes in for an outpatient procedure and they are nauseous, have a bag in the room. Don’t snatch a dirty trash bag liner filled with gloves, gauze etc and throw it on the bed and stick it in patient’s face to throw up in.
When the person comes out of the procedure, still vomiting and crying with a headache don’t tell them, if it doesn’t get better go to your primary or to the Emergency Room.
I was sick with a headache and severe stomach pain ( vomiting foam) from Thursday until Monday evening. Around 4 pm on Monday I was able to eat 2 saltine crackers, no solid food for 6 days.
I’m not sure if I had an adverse reaction to the colon prep (Gavilyte) but I was definitely in no shape to be released that day. I have had many colonoscopies in the past but this experience was the worst.
I was not sure I was going to pull through this one so I will not ever have the procedure done voluntarily again.

Report a concern   June 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly staff, very nice facility

Report a concern   June 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I loved the service from everyone

Report a concern   June 29, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Service was fast .

Report a concern   June 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very organized
Friendly staff
Very clean facility
Answer questions
Helped me get up and walked me out of building
Great physician

Report a concern   June 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, caring, on time staff. Very responsive and nice every time.

Report a concern   June 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nice facility.
Staff was great.

Report a concern   June 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and knowledgeable

Report a concern   June 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Short wait time and kind staff!

Report a concern   June 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great doctors and nursing staff!

Report a concern   June 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The services provided we outstanding. Everyone was professional as well as making
sure that my needs were meet. From beginning to end, the service as well as the
associates were #1.

Report a concern   June 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great service
Very helpful and pleasant staff

Report a concern   June 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very professional, warm & welcoming. They were very detailed in explaining the registration process & the paperwork. They went above and beyond to help me secure medical transport home after my procedure when my ride home fell through. I'm very happy with the service I received.

Report a concern   June 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

every thing

Report a concern   June 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone from registration, L&D, postpartum, nursery, and lactation were great. I really cannot thank my L&D nurse enough though, Kristina. I was so nervous for the c section and she definitely made me way more comfortable and calm. I’m so glad she was our nurse from start of check in, to the OR, and in recovery!

Report a concern   June 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly staff and nurses. Felt well taken care of

Report a concern   June 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Julie, Penny, and the young lady that performed CT scan (cant remember her name) as well as Doctor Dryden...Lovely People! Very knowledgable, attentive and efficient!

Very nice, clean facility and a mile and change from my residence...perfect!

Jim Last name removed

Report a concern   June 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and loving environment

Report a concern   June 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was nice kind and caring

Report a concern   June 27, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nice nurses

Report a concern   June 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The entire labor and delivery staff is incredible. They listen and go above and beyond.

Report a concern   June 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly and very professional

Report a concern   June 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Highly trained professionals
Showed great respect for patients
Fast and efficient

Report a concern   June 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Food was great, staff was friendly. Issues were addressed promptly


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