Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4130 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The people were very friendly and caring.

Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, competent staff

Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Doctors nurses and everyone all very nice
Very clean and updated facilities

Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The kindness and attention to me

Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everything was great :)

Report a concern   August 29, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Short wait. Friendly staff

Report a concern   August 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

everythig great staff caring and wonderful

Report a concern   August 28, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What could we do to improve?

The ER doctor could have shown empathy and paid attention to what I was communicating. The conversation felt rushed and I didn't feel heard. The nurses were great and the time it took for labs and getting a CT scan was awesome.

Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

the people!!!! Every single nurse, front desk, hospital personnel I interacted with or my husband did was to die for. They went above and beyond and they were always so kind.

Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everyone was very respectful and helpful completely through entire process

Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

You are seen very quickly with little wait. Everyone is very nice and concerning to see what is wrong with you.

Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The care from your doctors and nurses is impecable in a word! I appreciate all that you have done for me.

Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything went well. The doctors and nurses were great.

Report a concern   August 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff and rooms including Doctor

Report a concern   August 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice hospital and nurses! With a nursery!

Report a concern   August 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was friendly, helpful, and professional.

Report a concern   August 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We loved it.

Report a concern   August 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The people working there,every discipline, are skilled , happy, and professional. Their attention to patient needs is exceptional.

Report a concern   August 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and courteous.

Report a concern   August 26, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone and everything went very well. Staff and Dr were great! They took care of my son for his surgery and were very caring and professional. They treated him and us with great care and respect. I highly recommend Baylor, Scott, White Frisco TX
L Last name removed

Report a concern   August 26, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything was A++++

Report a concern   August 26, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

All the staff and doctors are FANTASTIC and I got help right away! Great experience!!!!

Report a concern   August 26, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses- pastry and comfortable chairs is the front waiting area -
Excellent equipment

Report a concern   August 26, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very kind and professional

Report a concern   August 26, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Baylor Frisco was such a great experience! All of our nurses gave us such great care from labor and delivery, postpartum, nursery care and housekeeping! The food provided to us to order was also delicious for our stay. Overall we left very happy with our stay at Baylor Frisco.

Report a concern   August 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great customer service at front desk. Medical suite staff all efficient, professional and personable.

Report a concern   August 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly, kind, thoughtful staff. The nursing staff were very skilled and professional. I would highly recommend your facility to all who need surgery and/or hospitalization.

Report a concern   August 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Without exception, everyone I interacted with was helpful, kind and accommodating.

Report a concern   August 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

EVERYTHING!! Thank you all!

Report a concern   August 25, 2023 — Rated 2 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Doc has no people skills or communication


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