Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4130 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I was seen quickly and taken care of for the most part
the first doctor didn't let me know he was leaving (end of shift) and it took a while to get my xrays read but I was given a walking boot soon after.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

I was able to see a doctor same day. Was very thorough and got me in and out in about 45 minutes.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, helpful, thorough.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

You are efficient and the staff competent. Thank you for good service.

Report a concern   September 3, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

From warm welcoming to discharge it was a very pleasant experience. As we have a little family support and our first baby we walked in nervous, but the hospital and management really never felt us lonely. The support we received from nurses is amazing. Especially our labor Nurse Theresa I cant thank her enough, the way she supported us during the labor and delivery was so special and we will remember her for our rest of out lives. I also want to thank baby Nurses - Maddy & Leslie was simply amazing, they both made us very much comfortable and confident in our postpartum. Both the nurses are so nice, thought us very much during the postpartum and they both were so nice to us during our stay in Baylor scott.
Thank you Baylor Scott 😊

Report a concern   September 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

all good

Report a concern   September 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff efficient and caring

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so nice and very efficient. Waiting area was beautiful! Wonderful experience.

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing staff - organized, professional, friendly, knowledgeable, caring - from the moment I checked in to the wheelchair ride after surgery.

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing staff ! Keisha was an excellent nurse - took great care of me checking in and left a great impression .

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

All medical staff were great in their care of me.

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Very good

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was personable and the entire experience was well organized.

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses I had were amazing!! They were super attentive and understanding. Great care!

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very efficient

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The environment was beautiful! Each staff employee I encountered from the moment I walked in to the moment I left were amazing!

Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so very professional and friendly. Such a beautiful and clean hospital, too.

Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff and cleanliness

Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everyone was so polite and helpful

Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is so warm and friendly.

Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The whole staff done a great job

Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My nurses are the best. The people handling the financial part of the hospital stay are very helpful. Everything went by with ease. From the front desk to the end of my stay.

Report a concern   September 1, 2023 — Rated 2 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

The doctor seemed as tho he really didn't care and also made a comment that women loose alot of blood your OK

Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Prompt and friendly service.

Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone made sure to make sure im better.

Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is amazing

Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Effiecient and exceptional

Report a concern   August 31, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Sorry….score is 10 on all levels

Report a concern   August 31, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Follow-up calls

Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quickness of treatment


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