based on 8323 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice and punctual got things done in and out no problem
They the staff treated me with the best treatment
Friendly, knowledgeable people.
Attentive and always explains to patients what is going on.
Excellent service. Keep it up. Wonderful staffs and doctors.
We were immediately greeted in a friendly and welcoming manner. Front desk personnel were very helpful!
We were seen very quickly and the nurses were extremely efficient, and the doctor was in very soon.
He was very thorough, and lab and test results were back quickly.. everything was explained well.
The nurses were very attentive , friendly, caring, and professional. Two of their names were Vanessa and Ernest. Also, the young man who came and took my husband for a CAT-SCAN was very courteous and respectful.
We live in OK, and this was our 2nd visit to your ER. Both visits were positive experiences. We are here visiting our daughter.
Thank you for helping us!
Staff was very caring and compassionate.
Very friendly and personable staff
Everyony was very attentive to making sure we received excellent care.
Everyone was very friendly and took great care of me.
Friendly and fast
Staff was friendly and very caring. The doctor knew what it might be at the beginning and was correct.
Staff kept patient in the loop - advised of procedures they were doing and explained what they the procedures were for. Their interaction with the patient made him feel comfortable.
Doctor explained how procedure went and advised when to expect test results. Will follow-up in about a week.
Thanks to all.
And thanks for the breakfast discount.
No long wait time. Doctor is available all the time
It's fast in and out.
Always such good and attentive service.
When you can’t get an ASAP appt with you dr, this is the place to go
The nurses are fabulous & the care they provide is excellent!
everything
Most of the interactions I had were great. The primary reason for the low score is that the doctor punted my case back to my primary care doctor. I came in because I was in a great deal of pain. They did treat the pain in the hospital, which was greatly appreciated. However, the results of my ct scan were not reviewed with me and I was told it was likely a muscle cramp. When I saw my PCP, it turns out the CT scan did show some things that need to be investigated by a specialist. The two things in the end that could have been done better would have been a referral to a specialist and a prescription to treat my pain at home as I was unable to function once the pain meds I received in the hospital wore off.
Everyone was very friendly and accommodating.
I was crying in pain since I had arrived. It took a while for anyone to get me any meds. My husband had to basically beg for some medicine to take my pain away. I left crying in pain. No one seemed to care about my pain.
I liked it very much , the team are very gentle professional....
Efficient, patient friendly
Speed, cleanliness,
I like everything about Frisco Baylor ....the nurses, doctors, front desk are professional and knowledgeable
great
On time, attentive, professional
The entire staff is friendly and very efficient at their jobs
People are very nice and professional.
Very professional
Kindness