based on 8346 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and right to the point
Nice people
On the BS&W portal so everything flowed
All employees were very nice, they too care of me very quick.
Was great and fast
Everything went smoothly from check in to discharge. The staff was friendly and kind. It’s nerve racking any time you have to visit a hospital. The staff made this visit better.
Staff were very friendly and made my procedure go smoothly.
Friendly staff
Dr Kayla Mapps is a wonderful doctor, also the postpartum nurses are considerate and helpful. They have wonderful kitchen which serves fantastic food and complimentary meal. The nursery is very much helpful to take care of your baby.
The people were all very caring and helpful. Dr. Rogenes is the best!
Good communication with patient
Efficent.
Clean and very professional
Very friendly, caring and professional staff members working in ER
Patient care and staff. Cleanest facility I have seen.
Very caring doctors. Great job.
The best nursing staff
My case was handled quickly and well by all of the staff I interacted with. Everyone was professional and cheerful and put me at ease.
Frisco location was beautiful, nurses and doctors were wonderful. Cafeteria kinda meh, but that’s not what’s important.
The girls were friendly at the front desk, made the process of checking in and out extremely smooth and seamless
All Staff members gave an excellent attention with compassion and they were very professional.
Thank you so much for helping me last week!
Blessings.
Everyone we worked with was fantastic - from the front desk to the nurses.
Was a friendly and efficient experience
People were great and treated us very nice. Thorough evaluation and reported results clearly and in a way we understood what was going on. Would go back again if necessary!
The speed and efficiency in receiving my care was outstanding.
Everyone I encountered professional and kind.
The staff was so helpful and went above and beyond to help me
Dr. Aria, listen to me. He touched me as a doctor should. He ran tests to find the answers to my diagnosis. So,far, your specific hospital's customer service has been awesome. From the time I walked into the time I left. I really appreciate it. CAT scan guy and the woman who has signed forms awesome
GREAT STAFF
Promp professional friendly service.
Nurses are great! Food is great! Service from all ancillary staff is amazing!
Professional and friendly
I believe the anesthesiologist (Walter) gave me too much. Normally from this procedure, I quickly come out of it, and am pretty clear for the day. But this time that was not the case. I still felt somewhat groggy the next day.
Also, we discussed staying away from my vocal cords, but my throat was sore after the procedure. When I've had the same procedure in the past (6 months ago, and 6 months or a year before that), this was not a problem.
The rest of the staff was great: from Rebecca the nurse @ the start; Robin, the OR nurse: and Shannon and Catherine after the procedure. They definitely put me @ ease, were very professional, yet also friendly.
Timeliness