Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4127 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 6, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The RN’s were amazing. My wife never felt that she wasn’t at home. They were so helpful and kind hearted.
Report a concern   June 5, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing service and very empathetic support staff. We are so thankful to Baylor Scott Frisco for taking care of our family during our entire stay.
Report a concern   June 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The Doctors and Nurses were AMAZING!
Report a concern   June 4, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Very nice staff...clean...easy
Report a concern   June 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Attentive and respectful. Great communication

Report a concern   June 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Attentive staff.

Report a concern   June 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The services at this location is highly recommended.
The staff are friendly and helpful.
Report a concern   June 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Staff and MD were great, efficient and effective!
Report a concern   June 4, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I had an overall amazing experience with the birth of our third child. I felt so taken care of by the labor and delivery team and will recommend this hospital and Dr. Holt to anyone and everyone!
Report a concern   June 4, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was very friendly and prompt.

Report a concern   June 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff made me feel so safe and cared for. They were trustworthy and knowledgeable. They were sympathetic and eager to help.

Report a concern   June 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The process went smoothly from check in to checkout

Report a concern   June 3, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional and helpful staff!
Report a concern   June 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Best hospital around!
Report a concern   June 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very friendly and caring staff
Report a concern   June 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Staff was friendly and efficient.
Report a concern   June 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses and my experience was great from the time I walked in. My recovery nurse after my surgery was just ok.

Report a concern   June 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

No waiting time, I was seen right away. Everyone was very professional and kind.

Report a concern   June 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The friendliness and care that the staff shows towards the patient
Report a concern   June 3, 2024 — Rated 2 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

I went in with a problem and left out not feeling like I got helped properly.

Report a concern   June 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

No waiting

Report a concern   June 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I had the best experience in this pregnancy thanks to all of your supportive staff!
Report a concern   June 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

The experience and care is exceptional.

Report a concern   June 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was extremely pleasant and comforting.

Report a concern   June 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All of the nurses were incredible! So kind, caring and personable. We couldn’t have had a better birth experience with our first child. Thank y'all so much!

Report a concern   June 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The staff was excellent!
Report a concern   June 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff, great Dr's and awesome facility

Report a concern   June 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very effectively on the ball..everyone seemed to be pleasant and willing to do their job.
Report a concern   June 2, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

I found the check in process to be long. You are already there at o'dark early, anxious about surgery and then are given a pager and have to sit and wait. It seems like we waited about 30 minutes. It was super cold. Then we had to wait again to be taken back. Unfortunately, have had several surgeries and have had a more personal experience at a surgical center.
Report a concern   June 1, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

got me in quickly


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