based on 8964 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone was very nice and helpful. They are great people and are very talented at what they do.
They cared about me and my health. That makes all the difference.
The ladies in reception were very friendly and professional. A wheelchair was needed and two folks were instantly there. Doctor Brockman was very helpful and compassionate.
Everyone was very nice and helpful. The medical care was excellent.
The nurses in labor & delivery and postpartum are all amazing and helpful in every way! Every person we came across was phenomenal.
Everything was efficient, everyone was calming and it made a stressful experience tolerable.
N/A
From the time we walked in the hospital to the time we left after the procedure, excellent care.
Fast, great team.
Very attentive and quick!
Very efficient, no complaints.
Friendly, nice facility,easy check in
Everyone was so nice and accommodating….10+ star rating!
The registration staff were amazing, efficient and fast, they worked together as a seamless team and that put me at ease.
Nurse Ernest, what a pleasure to meet him and receive his heartfelt medical attention, it was very clear that he enjoys helping people and he went above and beyond to help normalize my emergency visit, if I weren’t at a hospital I would say I thoroughly enjoyed my visit with him.
Dr Dryden was personable, knowledgeable and wasted no time ordering the tests he deemed appropriate to diagnose my symptoms.
Both people from the radiology team were kind, compassionate and very skilled at their work. I am grateful for the attention I received and as a result I am confident with moving forward in my health care journey.
VERY SMOOTH, very professional from check in,
Pre OP, surgery to recovery, Great team working together . Very patient centered approach.
Everybody was great
Everyone was very kind and knowledgeable. I felt heard and taken care of before, during and after my procedure. Olivia, Kristy and Jenny were the best nurses!
The staff and the accuracy of the ER physician.
Everyone one was very pleasant check in Marissa Gallegos is a keeper give her a raise along with Jacky th e nurse who prep me. Absolutely jack the one who puts me to sleep every time I come to Baylor . The others who help are all very kind.
Great service. Professional staff.
Friendly, professional and fast.
Beautiful building with very friendly staff. Best feature was the fireplace. I had a day surgery on my little finger and everyone was pleasant and calm to it eased my anxiety. Well done!
Staff&Drs
Staff from the reception to the doctors are extremely cordial and nice. They understand your pain and take good care of you. Extremely thankful that I went to them for my injury.
Very friendly.
The people are friendly, knowledgeable.
Pain management for 2 broken ribs is not satisfactory. I am still in bad pain and it’s been 4 days. The patch and muscle relaxer is not working. I looked up the patch and it gets bad reviews for a good reason.
Consistency in professional quality of care and concern for patients…
quick service and excellent clinical knowledge.
Everyone was polite and answered any questions about my care!
Efficient friendly and caring