Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8346 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Fast service and friendly staff.

Report a concern   June 28, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great facilities and staff!!

Report a concern   June 28, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Prices

Report a concern   June 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every one is very caring

Report a concern   June 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses Katie, Blakelee , Ani, Trena, and Nicole were outstanding. The room was very clean and the food was delicious.

Report a concern   June 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very courteous and friendly making a surgery easier to handle.

Report a concern   June 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

You have nice and friendly staff. everyone explained to me what was going to happen. Tell them Thank You.

Report a concern   June 27, 2024 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

I don’t feel the doctors & nurses truly listen to me, I felt as if they were all way too busy to care about my issue. I left with lots of suggestions but nothing made sense to me, if I can’t swallow why give me pills or liquids. It was an extremely long time in a freezing room with no results. Unfortunately I am not going to use or recommend that er in the future.

Report a concern   June 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice people at every stage!!

Report a concern   June 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

everyone was very professional, efficient, and kind.

Report a concern   June 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was professional and fixed any problem that may have arrived. It was clean and friendly

Report a concern   June 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

It was professional and quick. Walked right in and was treated promptly.

Report a concern   June 25, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast efficient and friendly

Report a concern   June 24, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone from admitting to nursing staff was considerate, kind and pleasant in caring for me.

Report a concern   June 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Availability to be seen by medical professionals, cleanliness of facility, ability to get cray same day.

Report a concern   June 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very service oriented to the patients and their friends/family ythat brings them in.

Report a concern   June 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff is very friendly.

Report a concern   June 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

5 star.Everyone was excellent from front desk,nurse,tech and doctor.Very knowledgeable and thorough. Fantastic!!!!

Report a concern   June 23, 2024 — Rated 1 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

Service is not good, when we admitted 06/19 nurse was very rude, she create panic. Couple of nurses are not helping me after labor. During delivery day nurse is great, ie 06/19 from 7 am to 7 pm, labor nurse is great. All other nurse we got not done most of the help.

Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses were extremely nice and understanding. The facility was so clean and well equipped. I couldn’t have asked for a better experience.

Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The people were great

Report a concern   June 23, 2024 — Rated 3 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

the doctor i had was so rude and you can really tell he didn’t care about his patients

Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff is so nice and accommodating

Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fast check-in, friendly staff.

Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I could not have asked for a better experience or better nurses to care for my new baby and I. Thank you for everything!!

Report a concern   June 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The service is outstanding! The check in was fast and easy. The nurses were caring and efficient. Everyone cared about me and for me. This was a great surgical experience.

Report a concern   June 22, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

IV insertion needs to be improved other than that everything was great.

Report a concern   June 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff

Report a concern   June 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was very nice and friendly


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