Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8351 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2024 — Rated 3 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

the doctor i had was so rude and you can really tell he didn’t care about his patients

Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff is so nice and accommodating

Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fast check-in, friendly staff.
Report a concern   June 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I could not have asked for a better experience or better nurses to care for my new baby and I. Thank you for everything!!
Report a concern   June 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The service is outstanding! The check in was fast and easy. The nurses were caring and efficient. Everyone cared about me and for me. This was a great surgical experience.

Report a concern   June 22, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

IV insertion needs to be improved other than that everything was great.
Report a concern   June 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff
Report a concern   June 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was very nice and friendly
Report a concern   June 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was so nice and I felt like I was in good hands!
Report a concern   June 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Pain free IV, friendly nurses, speedy service , easy and friendly registration , competent Anathesiologist and Dr.
Report a concern   June 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional staff
Report a concern   June 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Prompt

Report a concern   June 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

This was our second delivery here and both times the hospital were amazing and so kind with the exception of one nurse. We love Baylor and we are so glad this was where we chose to have our baby
Report a concern   June 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff professional; Explained what was being done and when and why clearly, great bedside manner , if I had questions staff would explain and answered with no hesitation.
Report a concern   June 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff, clean environment.
Report a concern   June 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Timely, efficient and informative. Time to resolution of my issue was much faster than expected.
Report a concern   June 18, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Was good experience
Report a concern   June 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was awesome, polite , and explained everything to me perfectly. Felt right at ease.
Report a concern   June 17, 2024 — Rated 7 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Keep times - I had to wait an hour after my appointment time before a scheduled procedure was started.

Report a concern   June 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is very friendly and helpful.
Report a concern   June 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing! Best medical care I’ve ever had!

Report a concern   June 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff!
Report a concern   June 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The speed and friendliness compared to any other ER in the world

Report a concern   June 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great hospital that treats you on an individual level

Report a concern   June 16, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We really like labor and delivery nursing staff especially Karen made us feel very comfortable. Thank you so much for helping with us delivery.
Report a concern   June 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everybody is so friendly and extremely caring and attentive. It felt like family

Report a concern   June 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, informative staff
Report a concern   June 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My wife and daughter received wonderful care by all staff will certainly return in the future.
Report a concern   June 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every person I encountered, from the receptionist to the discharge nurse were warm, friendly and knowledgeable.

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