Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.6 out of 10 based on 2363 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Kind Dr who showed empathy and concern for my situation. Thank you.

Report a concern   May 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

On time. Professional care

Report a concern   May 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Personable. Very “customer centric”

Report a concern   May 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Kind, good bedside manner, & professional

Report a concern   May 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The doctors and staff are great! Very professional and friendly! My first time going to an ER for treatment! Very nicely surprised on how I was treated

Report a concern   May 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very efficient, effective & friendly professional staff.

Report a concern   May 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I didn't feel rushed

Report a concern   May 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything. Such kind and caring people everywhere. Tanner in pre op and Kathleen in post op are an asset to your company. You can tell they enjoy their jobs even though they don’t seem to have a spare second.

Report a concern   May 2, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Attentative and pleasant employees. Nice facilities.

Report a concern   May 2, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

First-time mom and couldnt be more happier with the choice I made in picking this hospital to give birth at. Everyone was very attentive, kind, professional and helpful during the entire labor and delivery.

Report a concern   May 2, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very nice and made me feel comfortable

Report a concern   May 2, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I felt beyond supported, taken care of and genuinely cared for by all staff.

Report a concern   May 1, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

It is a very quiet ER. Never had to wait to see a dr. Everyone there is lovely

Report a concern   May 1, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast and friendly.

Report a concern   May 1, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is more than friendly and accommodating. I felt cared for and taking care of.

Report a concern   May 1, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The people that work in the hospital, they all care a lot. I felt I was in good hands and well taken care of.

Report a concern   April 30, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast and efficient

Report a concern   April 30, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent service to small details

Report a concern   April 30, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Extremely impressed with the whole operation from check-in to the nurses and staff. Everyone was very pleasant, organized and helpful before and after my procedure.

Report a concern   April 30, 2025 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Lots of people were checking in at 6am, but not enough workers, they were backed up at check in

Report a concern   April 30, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

very friendly and complete.

Report a concern   April 30, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendliness of staff was exceptional.
The process of scheduling the procedure was easy and uncomplicated.
The atmosphere was welcoming and soothing.

Report a concern   April 30, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient and prompt services.

Report a concern   April 29, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything was great. Doctors, staff and facility.

Report a concern   April 29, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly. Easy to register

Report a concern   April 29, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so friendly, even at 6:00 am for check in. Answered all my questions and were very helpful and kind. Highly recommend!!!

Report a concern   April 29, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the nurses at Baylor Scott and white did top job. They are best of the best. Especially the nurses in labor and delivery did stunning team job and helped me deliver my baby in a natural way. Thank you so much for the best experience.

Report a concern   April 29, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very professional and helpful staff. Prompt help and nice facility.

Report a concern   April 29, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Efficient caring staff

Report a concern   April 29, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything was very well managed starting from nurses to support staff to room service and the hospitality service. Celebration food was quite appreciative tasty and yummy.


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