based on 4125 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff was very friendly personable and relatable!
Personalized service. No rush care
Everyone is professional and friendly. Appointments run timely. I feel safe in this hospital.
Great
I came in after a motor vehicle accident. That was pretty significant. My car was totaled and I I was diagnosed with a concussion. No single assessment was made other than a CT scan and questions asked. No neurological exams or anything. I was told to go home and rest and then treated as if I was drug seeking. I would not return to this place any reason nor recommend a family or friend or enemy
Very upbeat personnel, knowledgeable, kept me and my wife informed through every step.
Very friendly and definitely eased my nerves.
Everyone there are very nice ,friendly and answered questions on top of everything too good service.
Professional services from check-in to checkout.
Great staff! Felt cared for an well taken care of by everyone.
The people
Everything ! I liked all the staff courtesy, very kind and professional.
Hospital net and clean.
Great employee
Everything was on time and friendly service
Nothing
I appreciate so much the care given to my wife and my little Enzo from Amber, Megan, Rachel, Melissa, Morgan, Prisila etc.
They definitely demonstrated great working ethics, patience, and care for the patients.
I could not ask for more than truthful appreciation and gratitude! I wish them all going best with everything!
The PA and medical staff who saw me were fantastic
Excellent service.
felt like home
Rachel the Nurse in OR is very professional, courteous and thorough.
Everyone is very attentive!
Efficient, responsive, caring. I felt like a person, and those who looked after me seemed to really care
Check in at front desk very disorganized. Given a buzzer to wait to be called. When buzzer went off I was then told to go to a different area in the room and wait to be buzzed again. Very confusing! After waiting 45 minutes my daughter finally went back to front desk and spoke to a very nice lady who came over and explained the whole process to me.
They have you arrive one hour in advance of your appointment and in that time you are just waiting in the lobby.
Once I was taken back to pre-op the nurse was extremely nice and efficient. Everything went smoothly from this point forward.
Everything from reception to procedure to checkout went smoothly. I can’t get over how friendly and helpful all the staff were during my appointment.
Wonderful people, very efficient.
Friendly staff
The front desk staff was very sweet and helpful. The nurse was also very informative & nice. The only issue I had was the doctor. When I told him something seemed off because over the counter medicine wasn’t working he laughed and said he didn’t know what I meant & made me feel bad for thinking something was wrong. I literally cried when he left the room because I was so uncomfortable after our conversation.
Kindness of the nurses
Clean and well maintained facilities
Efficient staff
Excellent doctor
Always trying to make me comfortable
Even though there for a colonoscopy, BSW made it enjoyable.
Everyone was very friendly, professional and helpful. Tech explained procedure and put my husband at ease. The most important gesture of caring was shown by Dr. Mitchell when he had a word of prayer.
The labor and delivery team is the best team ever. They did not only give me medical care but also encouraged and supported me while I was in labor.
The postpartum team was ok. I was given medications late. Nurses was ok, not great to care to patient much.
The worse part is dietary service. They gave us wrong orders a couple times. The lady alway rushed us while taking orders. We greatly appreciate all of you.
The speed at which I was seen
Friendly staff. Very informative. Cares for patients concerns. We’re very attentive at all times.