Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8323 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Punctual, friendly and easy to work with.

Report a concern   May 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly staffs and thoroughly knowledgeable nurses who is available all round the clock whenever you need them. Doctors and nurses are well equipped with the knowledge and takes care of you like their own. Totally recommend this place.
Report a concern   May 15, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Once sent to spot after recovery ignored while staff spoke loudly about personal matters. Spell soap and curtains looked at them and then finally they came in and discharged me did not receive discharge papers
Report a concern   May 14, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Always caring and thorough
Report a concern   May 14, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything from the front desk to the staff everything went smooth thank yall
Report a concern   May 14, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Did not take very long about 15 min. to see a doctor. The nurse was kind friendly and cour teous.
The doctor order an x-ray and after taking the medication he prescribed felt better after a day.
Report a concern   May 14, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Almost zero wait time. Thorough, compassionate care without sacrificing quality. Clean and friendly environment.

Report a concern   May 14, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was fast and friendly

Report a concern   May 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very caring.

Quick and attentive.
Report a concern   May 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Prompt attention, consideration for my problem, and friendly, competent staff!!!!
Report a concern   May 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every single employee of the hospital was helpful and kind.
Report a concern   May 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly
Report a concern   May 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

People very professional

Report a concern   May 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I had a really good experience. From the front desk staff, to the nurses and doctors.

Report a concern   May 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so nice

Report a concern   May 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Organized, great staff
Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was extremely friendly, very knowledgeable and made me feel at ease and well taken care of throughout the entire process

Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Courteousness of staff
Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The entire process of our stay we felt very heard, supported, and cared for. We will 100% be coming back for the next baby. Many of our care team went out of their way to make us feel comfortable during a very uncomfortable labor. I can’t express how much it means to me!.

Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff and nice facility

Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Perfect! Everyone was super friendly and nice
Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly staff that took exceptional care of me.
Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff have great bedside manners
Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice experience for a hospital

Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Component, professional and compassionate

Report a concern   May 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

통역이 너무 좋왔습니다.
Report a concern   May 11, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Quality services and friendly team members.
Report a concern   May 11, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Beside the professionalism of everyone, every staff member was attentive and caring.
Report a concern   May 11, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was a smooth quick procedure and everyone was very friendly and explained each step.

Report a concern   May 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly caring courteous


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