based on 2498 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
From remittance to discharge, the entire Baylor staff makes you feel welcomed, comfortable and brings you peace of mind.
Friendly, professional staff from receptionist to RN that prepped me for surgery to the person that helped me to the car.
Great nurses, great care pre op, post op, and my emergency visit. This is now my preferred hospital for care. Thank you.
I got the best care! It's a beautiful and welcoming hospital!
Staff and speed was amazing. Thank you
Very nice and excellent service
From the smile at the front door.
The rapid room, nurse on hand, Doctor to administer treatment. What’s not to like.
Thanks First name removed
Staff informative and friendly
The check-in was easy and the medical staff very efficient and did a great job explaining the process to diagnosising issues. Was very happen to leave within a few hours feeling better.
No 'crowd', quiet, pleasant atmosphere. Efficient, no waiting, competent, pleasant to work with.
Won't recommend until you settle with Humana for Medicare insurance. Previously always a 10 recommendation.
The ease of the visit.
My doctor was treated me so well and diring my labor my nurse and midwyfs are treated me excellent.
Always the friendliest staff from the front desk all the way to the car when leaving.
Clean and friendly facility with kind caring nurses
The staff and nurses were very nice and friendly. And that's something I really like when I go to the doctors. No one likes a bad day kind of person. So keep it up. And thank you all for being kind.
Fast service, caring personnel. Everyone is there for the patients best interest. Pleasant visit! I appreciate all of them!!!
Friendly staff
Just walked in, greeted well, promptly the preliminary treatment was done, and finally met the doctor. All through we felt great caring, promptness, and professional care.
The staff is GREAT! The care is excellent and all my needs were met.
Everything
The service was excellent - both ladies at the front desk were very nice and advised me of the appropriate information. I waited less than 2 minutes to been seen by a triage nurse. The triage nurse was also very nice, and had a pleasant demeanor. She turned me over to my nurse, and he was great as well. Dr. Young Lee was a great doctor with great "bedside" manner, who was very thoughtful and honest in his discussion with me concerning my current health issues.
For me to have to go to the ER, and unfortunately, I've been there several times, this was the best service in EVERY manner I've ever had.
Courteous / Friendly / Compassionate
Everyone was very nice and caring.
BSW Frisco nurses, greeters and physicians are extremely awesome!
The clinic was efficient and the waiting room was clean and comfortable.
The check in process was so easy! Everyone was friendly and answered all of my questions, while smiling. It’s the only hospital I will use.
Best services and very courteous
Great nursing staff for delivery and postpartum! Very eager to make sure we are taken care of and very helpful
Friendly, efficient, and clean!