Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8350 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 28, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

GREAT STAFF

Report a concern   May 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Promp professional friendly service.

Report a concern   May 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses are great! Food is great! Service from all ancillary staff is amazing!

Report a concern   May 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and friendly

Report a concern   May 26, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

I believe the anesthesiologist (Walter) gave me too much. Normally from this procedure, I quickly come out of it, and am pretty clear for the day. But this time that was not the case. I still felt somewhat groggy the next day.

Also, we discussed staying away from my vocal cords, but my throat was sore after the procedure. When I've had the same procedure in the past (6 months ago, and 6 months or a year before that), this was not a problem.

The rest of the staff was great: from Rebecca the nurse @ the start; Robin, the OR nurse: and Shannon and Catherine after the procedure. They definitely put me @ ease, were very professional, yet also friendly.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great experience!

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Wonderful staff and doctors

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

On time and the hospitality was amazing

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so kind and helpful; made me feel very comfortable during the surgery.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is always amazing, the rooms are so nice, and the food is great.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Each phase of my surgery whether it was pre-op or post-op the medical staff cared about me and my comfort. Unique to have everybody on the same page.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

all staff members had a smile on their face and answered all my questions completely. Made my family members welcomed during the surgery procedure. enjoyed having surgery at this hospital!!!! All dr's were very nice. All my questions were answered.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was awesome!!!

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The service is excellent, the personal is very professional

Report a concern   May 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very efficient and caring

Report a concern   May 26, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff. Friendly and professional.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The kindness from check-in, to being rolled into the surgical room.
Thank you for all your care and concern.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendlyness,knowledgeable and professionalism

Report a concern   May 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very nice and helpful. A slight delay was fully explained.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I would recommend this facility. I did not like that the doctor did not address my 2nd concern but it was ok. The staff were amazing.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was ver nice and caring.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick clean responsive

Report a concern   May 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All nurses were excellent. I felt cared for and welcomed and not just $$. Everyone was friendly and kind and respectful. The facility was clean and everything went well! My only gripe was the soap in my room was out and I told house keeping twice and she didn’t refill it. But I think there was a language barrier.

Report a concern   May 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing care, high quality nurses, above and beyond our expectations. So grateful!

Report a concern   May 24, 2024 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What could we do to improve?

Not much

Report a concern   May 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The hospital is clean, the staff is friendly and responsive. Great birthing experience!

Report a concern   May 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great bedside manner

Report a concern   May 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

courteous, efficient, professional and on time!

Report a concern   May 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so nice and helpful.

Report a concern   May 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff very friendly and professional


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