Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8351 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Always great doctors and help. Never wait long and good solid care. Thank you!

Report a concern   August 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick and friendly staff

Report a concern   August 21, 2024 — Rated 7 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What could we do to improve?

More knowledge of vegetarian health and the benefits.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The staff the Dr’s the Nurses, they are very attentive very caring and friendly. They take pride in their job give 100% in taking care of people that come through that door

Report a concern   August 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff and facility were amazing. Felt like home away from home!

Report a concern   August 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient checkin & checkout, nice layout of the hospital outpatient clinic, helpful staff, spacious and clean lobby.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

On time, extremely personable staff, and they explain things clearly and thoroughly.

Report a concern   August 20, 2024 — Rated 6 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

My experience when I got to the hospital to have my baby was way below standards. The labor team was rude but the postpartum team was great

Report a concern   August 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All of the nurses and staff were so nice and caring! Thankful we chose this location for our hospital.

Report a concern   August 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast and respectful!

Report a concern   August 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staffing is wonderful. The nurses themselves are great people. And the cafeteria food is delicious. The care we received when our baby was born is the best.

Report a concern   August 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It don't take along time to be seen and the people are nice

Report a concern   August 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, nice waiting area on time with schedule.

Report a concern   August 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

People

Report a concern   August 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent staff and great facilities!

Report a concern   August 18, 2024 — Rated 3 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

Better pre-op anxiety management

Report a concern   August 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very kind and helpful and did a great job with my medical procedure.

Report a concern   August 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly nurses; Anesthesiologist competent; listened resulting in no side effects

Report a concern   August 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and thorough

Report a concern   August 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Welcoming Nurse Tanner deserves a bonus for making me feel expected and efficiently guiding me through the introductory setup with calm good humor and knowledge. .

Report a concern   August 18, 2024 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

I was having an allergic reaction to medication. Dr Lee dismissed my concerns and accused me of seeking narcotics. I was in severe pain and could not move. The nurse did not assist me at any point in time.

Report a concern   August 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very caring and professional

Report a concern   August 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff!! Professional, courteous, attentive, and personal.

Report a concern   August 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

From the check-in lady to the man who walked me back for prep and everyone of the nurses that I dealt with made me feel relaxed,comfortable and kept me aware of all that was going to happen. Also the lady that wheeled me out and waited with me until my ride showed up. Dr. Burleson was wonderful and another calming influence on me. I have no family so they all made me get through this procedure. I have never been toa hospital as clean and inviting as this one. Thank you all

Report a concern   August 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Prompt and Sanitary.

Report a concern   August 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everything was perfect. both day & night staff were very sweet and helped labor, delivery, and postpartum so easy and i would gladly recommend to everyone

Report a concern   August 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very kind and friendly staff.

Report a concern   August 17, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses and staff seem to be very knowledgeable. They are polite and friendly.

Report a concern   August 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All staff including check in staff & all medical staff were friendly, helpful, and very polite at all times. I feel confident in recommending your service to others!

Report a concern   August 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

SurgiCenter Staff is always friendly, comforting, efficient and caring From the time they take me back to Room to Discharge. Bob is a wonderful Anesthesiologist so always have complete faith in my care.

Hospital Front Desk staff needs more training to get back to quality it used to be last year


Privacy Policy