based on 8350 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
September 13, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
September 13, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
The ER doctor saw me at the very end of my ER visit and spent a total of 2 mins with me. A nurse and PA student provided all of my care during my visit. After sharing my diagnosis (kidney stone), the ER doctor didn't tell me what to expect or what to do other than to fill my Rx and make an appointment with a urologist. He didn't answer my question about what care a urologist would provide that was different than what had been received in the ER, to help with my condition.
September 12, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
awesome. super clean efficient and as fast as humanly possible.
The staff was absolutely fantastic from the time we entered the building until my procedure was completed and I was wheeled out to the car. Every question was answered and every fear assuaged. I could not possibly reccomend any other surgcial facilty other than Baylor Frisco. We had a two hour drive and I would do it again in an instant to have my procedures done here. Thank you Baylor Frisco for making me feel right at home and VERY well cared for!
It was a great experience from arrival to departure.
September 12, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Great staff!
Staff and surgeon were great! Thanks Dr. Knoll!
professional attitudes
Everyone was great. Very friendly.
The entire L&D and Postpartum units were absolutely phenomenal! Everyone was so kind, attentive, knowledgeable, and helpful with both myself and our new baby. We truly enjoyed everyone that we met during our stay and would highly recommend Baylor Scott & White to anyone looking for a great care team for welcoming a new baby into the world!
The people
September 10, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
I was taken back, seen and treated quickly. Doctor and nurses were helpful and friendly.
Very efficient & I have a great doctor Tran
September 10, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Quick. Check in staff, nurses, doctor all ver nice. In and out at a reasonable time.
The inspection was very reassuring.
Everyone was courteous and welcoming, which helped me to feel calm and at ease when i came into the facility on the day of my surgery.
Very professional
The friendly service , cleanest of center well orga
Fast, friendly, professional service.
The care is top notch and the facility and accommodations for labor and delivery are unmatched
Efficiency of check-in and efficiency of nursing one in the room
I was surprised to find out they weren’t linked with the BSW in McKinney and don’t use the same portal.
It's very through and precise. They treat you like a patient and not a number. .They are always willing to help you and very knowledgeable about there diagnosis and treatment and care.
Nice friendly place.
It was quick and thorough
Good facilities, very special people (front desk check-in to wheel chair ride out the door) and for the forth or fifth time that BS&W has rendered treatment and service all went very well.
Great staff, efficient, friendly and professional
Everyone was very attentive and kind. I would highly recommend to my friends.
Everyone was so pleasant and supportive. The nurses were very attentive and ensured I was taken care of as well as my sister.
Very organized everybody are profetional
They were efficient, knowledgeable, professional, and compassionate.