based on 8350 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very skilled, competent, professional Doctors and staff.
From pre-registering to discharge everyone is so nice, professional & caring.
September 16, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Thorough check up and loved the nurse!! Very compassionate and friendly! Dr was good also
September 16, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
speedy and informative
Friendly and easy, low stress
Nice staff. Clean hospital
Very nice facility, organized, and professional.
All Staff very friendly!
Wonderful and caring people.
September 15, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
staff is ALWAYS excellent
Very personable and friendly care from clinical team! Went above and beyond to make me comfortable and informed.
Nice staff
September 15, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Nice people
We loved the quality of care we received during our entire stay at Baylor Frisco. All of the nurses in Labor and Delivery, as well as the Postpartum Unit were so sweet, kind, and helpful. There was a nursery nurse that made an off-handed comment about how they didn't even know why babies were required to get the Hepatitis B vaccine, but she was still nice. Everyone was so professional, especially the custodians, who were so wonderful and made pleasant conversation. The people who took orders for the food, as well as delivering the food and taking the plates, were extremely courteous and thoughtful. The food was top-notch and all of my friends who delivered at other hospitals are jealous of the celebration dinner we received! Overall, we had a really great experience and would definitely deliver here again!
The nurses and doctors were polite and caring. The Anasthesiologist was precise. Thank you.
Beautiful place! Didn't even feel like a hospital! It was clean and inviting. Everyone was helpful and friendly. The staff was attentive and knowledgeable.
September 15, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Quick & efficient.
I wasn’t sitting in ER 4-6 hours, like the others.
You treated me & had me out in about 2 houra or a little less .
Thank You:)
Nice clean reception area. Staff was attentive and check in was quick. Surgery nurses, anesthesiologist, and doctor took excellent care of me.
All the doctors, the nurses and anesthesiologist were all very knowledgeable and explained everything to you and very, very professional and nice
Thank you!
Name removed
Great care. Nice staff.
I have used Baylor hospital for my medical needs for quite awhile. As usual, the service was excellent. Kevin from Pre-op was the bomb!! Carol my CRNA and Dr. Beck are also the best!!!
I can’t remember my nurse from endo, but she was also awesome. Terrell the endo tech was funny and accommodating. Although I was asleep within 5 minutes of getting into the room, I had the utmost confidence in my team. It’s why I always pick Baylor Frisco!
Everyone was so friendly and made me feel right at home!
Faculty is magnificent and location perfect but I liked the Medical Staff,
Everything involving my stay was absolutely superb!
The entire staff from nurses to housekeeping, everything was better than we could have asked for.
Friendly and professional staff. After my recovery, I was surrounded by staff talking to me '. Customer service is excellent.
They were fast, friendly and cared about what my needs were. Very clean, close location! 5 stars!
September 14, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Doctor and nurse professional friendly and efficient.
The administration and security was very rude and yelling at us to go up stairs. That’s not even where we needed to be.
Dr. Sandhu was excellent. The staff was very friendly and kind.