based on 4126 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing service!! Love it!!
Excellent nursing care in the preop area and postop area outpatient services. Emily is an outstanding nurse, She Anticipate patient’s needs with care and is very efficient.
Thank you
First time visit and staff and facility was excellent
They made sure i was comfortable before my surgery and made me comfortable after surgery made sure i knew everything I needed to know and made sure my dad knew everything
Efficient, friendly and knowledgeable.
Everyone was very friendly. I also liked how smoothly the process was. You could tell they were happy to do their jobs. Very professional!
I had a prostate biopsy on 10/1. Each and every nurse and surgical assistant were so good. I am a retired surgeon so I know a good crew when I see one. Special thanks to Rebecca (? last name) who made me feel very relaxed. I am not usually on that side of the table. The procedure went as well and easy as could be. I was a little overwhelmed by the waiting area at the front of the hospital. If you wanted it to look like a high end hotel it certainly fit the bill. Overall, I was completely satisfied and will keep your facility in mind if I require and more such services.
The people are all very professional, courteous, upbeat from reception thru nurse (Amber), Dr Lee, CT tech; Processing is fast; Wait for labs, CT was below estimated time
Everyone is friendly, very knowledgeable, treats you with respect and care. If there is a choice as to where to go for medical surgery, I will only use Baylor Scott and White on Warren, in Frisco.
Very efficient
Excellent service
Warm environment
Great service
Everything. Efficiency caring super clean
Excellent empathetic care. Very engaging and comfortable atmosphere.
Very professional, clean and efficient
Staff were very cordial and helpful.
Long wait time in triage. Not very good communication to patient from ER attending physician or nurse. More frequent and more thorough communication about next steps and status of care would be helpful and appreciated.
Polite, listened to my concerns
Top quality of Health Care Provider in our community ! Thanks.
Everyone was great..very friendly and informative
The service person at front desk was wonderful. The infusion tech were very nice and helpful
Well organized.
Everything
I had a great experience from the moment I walked in the front door. Everyone was welcoming, professional & down to earth. I was met with smiles when I checked in. My prep nurse Emily was fantastic and got my IV in on the first try. Dr. Sanshu is very knowledgeable and has excellent bedside manner. Dr. Haggard (Anesthesiologist) explained everything thoroughly and made me feel at ease. The procedure room staff were friendly and introduced themselves. My recovery nurse was amazing, accommodating & professional. The facility was very clean & the registration process was a breeze. I will definitely recommend BSW Frisco to family and friends. Thank you all for the excellent care you provided.
We were greeted, given a pager, and taken to where we needed to be for our procedure. Good follow up and coordination and it was great to get procedure updates. The care was great and my procedure went very well.
Fast service polite employees clean place good and friendly doctors
Everyone was friendly and very competent in their rolls.
September 30, 2024 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Staff were nice and process was efficient.
Caring & professional