What our patients think of us!

So organized! We were welcomed and the checkin process went smoothly. Every team member who took care of me with was personable and catered to my every need. I was very well cared for from beginning to end!

Very professional yet very personal as well. The entire staff shows that they really care about the patient, and their comfort.

Everyone is so friendly and nice. I've noticed that to be true at every BSW hospital I've been to.

The staff was phenomenal! From the first phone call to set up the payment thru my exit after the procedure, everyone we came in contact with was extremely polite, helpful and caring. They made a stressful day a lot easier. Thank him!

Everyone is friendly and courteous.

Every one i interacted set me at ease. They were able to answer my questions.

Everything is good.

Everything

I like everything about Baylor. The nurses, their knowledge, the recovery room team, and the hospital was bright and clean.

Very quick and friendly service

Great customer service and care.

Staff was very nice.

Every single employee we interacted with was truly kind and there to help!!

Everything!! Especially the care of the nurses given and timely responses to concerns and faculties:)

Everything from the initial registration to the procedure and in the recovery room went exceptionally well. Don’t believe there could be a better hospital anywhere!!

Staff, nurse and Dr were all great.

Nurses and doctor were very pleasant and informative. Calmed me down a great deal.

Efficient, good communication, professional, compassionate

Courteous, professional, efficient. This was a pleasant experience. Thank you.

Professional and friendly

All of the staff were terrific, attentive, and very professional.

All of the front staff had excellent customer service. All of the medical staff had great bed side manners and made the whole experience enjoyable.

Best experience

Everyone was amazing and the cleanliness was superb.

Very professional, on time and helpful.

The staff was really friendly

Hospital is clean and the staff is amazing. Always friendly, helpful and courteous. Very organized and well run.

Everyone was compassionate, competent, and me feel comfortable. It was a first class experience from the moment we entered the building. Thank you from the bottom of my heart!

Super friendly staff, beautiful clean facility.

The staff was very efficient. The process went smooth. Employees are very friendly highly recommend thank you.