Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8350 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 14, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick and efficient in my care

Report a concern   October 14, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Every thing

Report a concern   October 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great overall service. Attention to detail and very efficient. Thank you.

Report a concern   October 13, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

The PA was able to diagnose the condition and quickly referred me to ER. He listened to my symptoms.

Report a concern   October 13, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff is very friendly and helpful. They show respect to all who are there.

Report a concern   October 12, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

I love them

Report a concern   October 11, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very quick to have me taken care of.

Report a concern   October 11, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent customer service, attentive, professional. Top-notch care

Report a concern   October 11, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything.

Report a concern   October 11, 2024 — Rated 5 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

The lady in the recovery room rushed me out as soon as I had taken my pain pill. She told me I took it 30 min ago and should be fine. But my sister was giving me applesauce and crackers so I didn't throw it up. I had literally just taken it. She opened the curtain and put the bed down out of the v position it was in, causing me more pain in my already torn up abdomen. Baylor used the best! I have never been treated worse before. I don't want to have surgery there again!!! That lady was awful!!

Report a concern   October 11, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional.

Report a concern   October 11, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, clean, professional

Report a concern   October 10, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional.

Can do much better on post op empathy by nurses towards pain of the patient.

Report a concern   October 9, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and nice people

Report a concern   October 9, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very friendly, kind, attentive

Report a concern   October 8, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly! Professional! Knowledgeable! Patient! Took good care of me! Answered all my many questions! Did not PUSH me to do or take anything I did not want! Explained everything in terms I could understand!

Report a concern   October 8, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Our entire expense was wonderful! As first time parents, all nursing staff was very helpful and supportive as we figured out our new roles as parents!

Report a concern   October 8, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice and in and out so fast.

Report a concern   October 8, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Good bed side manner, very professional, very informative and educative on admission and before discharge, very caring and always punctual in need

Report a concern   October 8, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Excellent urgent are....

Report a concern   October 8, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

From the front desk to every medical staff I encountered- they cared so much!

Report a concern   October 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The health care workers and all my care was amazing. The hospital is lovely and clean. I was treated so well and it was a fantastic experience:)

Report a concern   October 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Knowledgeable, efficient.
Provided and reviewed detailed aftercare instructions.

Report a concern   October 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone very attentive, professional and caring.

Report a concern   October 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly accommodating staff with attention to detail.

Report a concern   October 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, calm atmosphere. Staff were informative, stayed with me and guided me throughout my surgery. Staff were proficient and knowledgeable making me feel comfortable. These things were important to me.

Report a concern   October 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I had a great experience at the hospital delivering my first baby girl. Definitely I would recommend to friends and family. Doctors and nurses really took care of me in the whole labor and delivery process. Being very patient in answering my questions and loved the hospitality.

Report a concern   October 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff ! Very friendly and courteous and helpful! Cleaniness. Prompt attention

Report a concern   October 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing team !!

Report a concern   October 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the staff was helpful and wonderful! The facilities and how well I was taken care of was immaculate.


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