Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4126 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 24, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

State of the art facility with caring professionals.

Report a concern   October 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The medical team and the staff are all very professional and pleasant. They explain everything simple and clear to understand. They pay attention to my needs.

The place is well organized and makes people feel comfortable.

Report a concern   October 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great from beginning to end.

Report a concern   October 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very polite and you could tell they cared about their patients. I was greeted at the front as soon as we walked in and that was awesome. I was walked through everything step by step with my mind at ease.

Report a concern   October 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Everything

Report a concern   October 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Everyone was very kind and professional.

Report a concern   October 24, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Rescheduled procedure easily. Friendly concierge

Report a concern   October 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

staff was very friendly, attentive and knowledgeable.

Report a concern   October 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All services

Report a concern   October 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and knowledgeable!

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

From the check-in staff nurses anesthesiologist and of course my doctor the service professionalism was unmatched

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone that took care of me provided excellent service. They were extremely professional, courteous, kind and very helpful! They made me feel like I was being well taken care of.

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff, clean facility and complementry coffee in lobby. Everything made me feel right at home.

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Staff is very efficient and very friendly. I also like that it is located very close to where I live.

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nice staff

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great care

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient friendly courteous service

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The people from the front desk to the nurses to the doctor were great.

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

From the minute you walk in and are greeted with a smile through the entire pre op and recovery, my experience was amazing! The staff did a wonderful job of making me feel comfortable and at ease. Kevin in pre op was amazing and has a fantastic personality, you need to clone him! Inga was also wonderful. Everyone was smiling and doing a great job!

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Quick and efficient

Report a concern   October 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Doctor's.

Report a concern   October 21, 2024 — Rated 6 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

My check-in time was 7:00 am, and I arrived a few minutes early. I received a pager and waited. Around 7:30 am, my nurse came to find me, saying the doctor was ready. Despite asking twice about checking in, I was told the pager would alert me when it was time. Eventually, I got checked in, but the lack of organization was frustrating, and I noticed areas that could be improved.

Report a concern   October 20, 2024 — Rated 5 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Nothing spectular. Just routine. Not impressed at all. In energy the only they did wa take blood pressure and the doc gave prescription.

Report a concern   October 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every thing is very efficient and everyo ne is very nice.

Report a concern   October 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick and easy! I was in and out in 30 mins!

Report a concern   October 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The kindness of your staff. All staff were very nice and very attentive. I highly recommend better Scott and White because of the work ethic and caring nature I did have a piece of mind that things are going to go well

Report a concern   October 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was amazing

Report a concern   October 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything. People are wonderful and caring!

Report a concern   October 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The people been very kind and professional

Report a concern   October 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick, professional and helpful.


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