based on 8357 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The nurse in the OB - Christina
Christina was so mindful, helpful, considerate, effective, and overall best nurse I’ve ever had.
And the nurses in the nursery unit - Carole & Kerry
Carole was so personable & attentive. & Kerry was a breath of fresh air.
They were absolutely great!
Some of the best care and bedside manner I’ve ever experienced, and they definitely deserve recognition, a raise, extra PTO, something!
I loved them.
My husband loved them.
My mother did as well.
They made the atmosphere at the hospital great.
Unfortunately the doctor did not listen to my concerns and I ended up in the ER two nights later which was the night before Inhad to travel
ER physician was not friendly. He did not even examine me. Everything else was great!
EXCEPTIONAL SERVICE FROM DR. DRYDEN, NURSE CAROL AND THE ENTIRE STAFF. THANK YAL!!!!
Fast and professional.
All services were very good and helpful. Nurse Rachael was very supportive and helpful during labour.
On time, clean, friendly and great food at the cafeteria! Thank you so much!
I liked everything about your services! Your entire staff from check in to departure was caring and attentive. Dr. Arai was reassuring and kept me calm with frequent updates. My assigned RN Paul was concerned about my comfort and explained everything so well. I felt I was in excellent hands from start to finish.
Great Care !
Excellent service keep up.
Quick getting in and out. Amazing staff. Best ER and hospital visit I’ve ever had
Everythin about the treatment, the medical professionals, the location and the facility.
My husband had a procedure on 8/1 & had to be intubated. Since he is a throat cancer survivor & had 30 radiation treatments in 2005, we voiced our concerns to his anesthesiologist. Around noon on 8/2, he called me since he could not swallow & there was a lump blocking his throat. I called BSW & was told there wasn't anything they could do. I then called his Dr to beg for some pain medicine that he could swallow. He wasn't able to eat or swallow pills or water. Once I discovered that BSW hired his anesthesiologist, I again called your facility on Friday, 8/9. I was transferred several times & even though there was no call-back from BSW, his anesthesiologist called me Friday night to explain his procedure. I appreciated her call & explanation. My husband has had to eat pureed soup since swallowing was so painful. He has lost 7 lbs since 8/1. 138 lbs. down to 131 lbs.
We were kept updated throughout surgery.
Felt like I was the only patient there! My nurse Kevin and Keith anesthesia Dr. were just top rate and so caring. Continually strived to make sure I had a good colonoscopy experience and so personable I felt like I had my family with me the whole time! I give this place a 10 because of the caring people and health care providers.
The nurses were super attentive and helpful during my surgery. I highly recommend this hospital.
The staff was wonderful and wry timely.
I went in feeling very sick with different symptoms. I was insulted by the NP by walking into my waiting room and asked me “ what do you want to accomplish today”.
What kind of medical treatment is that???
Expertise of staff. Excellent customer service. Thanks!
The whole process was very well organized. The staff was very nice and professional. Great experience!
Good quality - taste great, just a little over my budget.
The work family environment feels amazing!!!
Very professional and informative! Definitely cared about the me the patient.
Loved every one of my nurses and techs!!
Easy processes checking in, pre-registration, follow up. Staff was awesome and very friendly.
Surgeon is the best along with your staff.
Can't ask for more, great experience!
Beautiful, clean hospital. Great customer service.
Effective and friendly Doctors and Nurses.
The entire staff was fantastic. Superb compared to other hospitals and surgery centers
Professional, respectful, competent, attentive and.kind.

I was very impressed. Was taken great care of