What our patients think of us!

Dr. Collins and staff did a superb job from start to finish.

Virtually no wait time, competent and professional staff, l'm treated like a person and not a number. Facility is clean and the lighting is appropriate.

Ashley from L&D is absolutely amazing, we love her!!! She made the whole experience so lovely and was always so calm.

Thank you so much Ashley!!

The service was amazing. All staff were friendly and very prompt with taking care of everything that the provider ordered. This was the smoothest trip I’ve had to the ER. Not that I make it a habit to go to the ER. If I had another emergency, I would definitely go to Baylor Scott and White Frisco. Thank you.

Doctor and nurse both are too cooperative..food is very good..extra star for hospital nurse.

Everyone there was a dedicated professional.

Excellent response and service

Lady’s in the front desk is amazing ,Doctor very profesional thank you so much 💯

I was happy with the check in process, but after explaining my issue with the nurse, the doctor came in and ask me what I was there for. It is hard enough when you have an issue to have to go through it once, but to have to repeat it, many things fall through the crack. That would be my only complaint.

Everyone Working at Your Hospital is and was Wonderful to Me. I had a Mojor Surgery performed there a Total Hip Replacement. Which is Very Hard to Get Through on my own. Thank Yoy All So Much!!!!

First time coming and I was seen quickly. Multiple staff helped evaluate and inform me. Hopefully I won't have to come back, but if so, I'll definitely come to this location.

I wasn’t helped. Because it wasn’t happening at that moment my situation wasn’t important. I waited a long time just to get a nose clamp and no real look into my situation. I actually ended up going back to the emergency room at a different hospital the week after because it didn’t help and was bleeding worse. So don’t write a situation off just because it seems small to you or not happening to your patients right now.

All of the medical professionals and staff were very friendly and helpful. They provided relevant instructions on what to do, where to be, and what to expect. Just simply, excellent service!

The facility was clean and welcoming. ALL of the staff personnel were REALLY nice and kind. It made the procedure a lot less intimidating.

When I went to them on Sunday morning they didn’t even check me or run any test to see why I was throwing up blood and it was coming out my nose all they did was give me saltine crackers and sented me house a hr later

Very professional, on time, and friendly

Docto

Friendly staff

The whole experience was great, front desk was very professional and friendly. Labor and delivery nurse Diane and the anesthesiologist were great, they were helpful with every step keeping me calm. Postpartum nurses and the baby nurses were great, specially Lesley, she had a great attitude and was very friendly.

Just say use the "Hospital" entrance to come to the right place.

Th they’re kindness

If hospital would like to move a procedure up in time, be sure to explain when procedure would take place. If arrival time is moved up, but procedure still remains same time, explain it. Crests a long wait time..

Great hospital, courteous staff and efficient surgical process. I was very impressed. Everyone was great. From checkin to checkout every person was friendly, knowledgeable, and gave me first class service.

The staff, the Accommodations, the meals all wonderful

Everyone was so nice and helpful

I had a great experience

Short wait time, excellent care, professional and friendly staff.

Everyone was very kind!

Everything was so smooth and everyone was friendly. Never felt like I was waiting to wait/didn't have easy access to someone available to help with anything I needed.

Efficient
Competent
Kind staff
Comforting setting