based on 2424 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The lady in the recovery room rushed me out as soon as I had taken my pain pill. She told me I took it 30 min ago and should be fine. But my sister was giving me applesauce and crackers so I didn't throw it up. I had literally just taken it. She opened the curtain and put the bed down out of the v position it was in, causing me more pain in my already torn up abdomen. Baylor used the best! I have never been treated worse before. I don't want to have surgery there again!!! That lady was awful!!
Very professional.
Friendly, clean, professional
Very professional.
Can do much better on post op empathy by nurses towards pain of the patient.
Friendly and nice people
Very friendly, kind, attentive
Friendly! Professional! Knowledgeable! Patient! Took good care of me! Answered all my many questions! Did not PUSH me to do or take anything I did not want! Explained everything in terms I could understand!
Our entire expense was wonderful! As first time parents, all nursing staff was very helpful and supportive as we figured out our new roles as parents!
Very nice and in and out so fast.
Good bed side manner, very professional, very informative and educative on admission and before discharge, very caring and always punctual in need
Excellent urgent are....
From the front desk to every medical staff I encountered- they cared so much!
The health care workers and all my care was amazing. The hospital is lovely and clean. I was treated so well and it was a fantastic experience:)
Knowledgeable, efficient.
Provided and reviewed detailed aftercare instructions.
Everyone very attentive, professional and caring.
Friendly accommodating staff with attention to detail.
Friendly, calm atmosphere. Staff were informative, stayed with me and guided me throughout my surgery. Staff were proficient and knowledgeable making me feel comfortable. These things were important to me.
I had a great experience at the hospital delivering my first baby girl. Definitely I would recommend to friends and family. Doctors and nurses really took care of me in the whole labor and delivery process. Being very patient in answering my questions and loved the hospitality.
Great staff ! Very friendly and courteous and helpful! Cleaniness. Prompt attention
Amazing team !!
All the staff was helpful and wonderful! The facilities and how well I was taken care of was immaculate.
Excellent experience. Clean, friendly, and very professional.
Service is very good especially the Nurse’s and Doctors are excellent. They have taken care of both Mom and new born with utmost care.
The staff is friendly and efficient, and I always feel that I am seen quickly
Pre-op, post-op and Postpartum department were all fabulous. They were extremely attentive and took care of my needs before I even knew to ask for them.
Amazing staff and facilities! Took such great care of our family! Can’t recommend them enough!
From the very beginning I didn’t feel like I was visiting a typical hospital. It felt like I was visiting a resort. All of the staff I encountered were very friendly and very helpful. All of the medical staff and nurses involved with my outpatient surgery were amazing. If I ever need surgery again I will insist on using Frisco Baylor if at all possible.
Wonderful . Wonderful doctor s and nurses!
The food is definitely first and foremost! The cleanliness, the nurses are amazing.
Everything.