Customer Testimonials
Guys in the shop are awesome they are knowledgeable and friendly. They fix bike problems quickly and get us back on the trail. They are also good parts and products offering advice without being pushy. Absolutely the best, we always come back!
I received top shelf sales and service from everyone I've dealt with at Phat Tire. I had to buy a new chain for my bike and Josh not only found the correct replacement, but went the extra mile showing me how to install it.
Blessings!
The repair technicians are friendly, explain well, and have a quick turnaround time.
Friendly, professional interaction
Personalized and friendly quality service
So welcoming and happy to help me adjust my rear derailleur so I could go finish my ride, even though he was busy working on another bike
Very fast and great price!
Products work well and have a substantial warranty
The products were delivered when promised and the service was done in an amazingly quick fashion. More importantly, all the techs were professional and personable. This is my bike store!
Nickell was very helpful and shared his knowledge
Product recommendation, purchases and service is always on point. Kevin is the best. Love my new bike and Saddle
I had to drop in yesterday to get a rotor and brake pads replaced. Pricing was extremely fair and service was incredibly fast. I couldn’t be more pleased.
Great selection and service!
Had two bikes that needed a little work, they did it right then and there. Left with my two bike 10 minutes later. Super helpful.
We love our new electric bikes!
Friendly, fast, and expert service that is reasonably priced! OBS club discount is a bonus. Love that we have a neighborhood bike shop!!!
The store is stocked with bikes, accessories and tools for all my biking needs. Plus the people know my name when i come in.
I had a challenging flat. The staff opened early to help. Their service was quick, friendly and efficient. Appreciate them!
The guys are here phenomenal to interact with. Knowledgeable and great at relaying information to this bike beginner! Thanks so much!
Very helpful staff.
The guys at Phat Tire are awesome. I’m here from out of town and needed my dropper serviced. They were able to work me into the schedule so I could get back on the trails. I couldn’t be happier. Thanks again.
Phat tire in bella vista has a wonderful service team! Highly recommend! They always go beyond! And take very good care of our mountain biking youth! Thank you guys for always be there for my Max! Your the best!
Fast and capable
Good work, reasonable prices
Great customer service ! Took very good care of me and continues to do so .
The service technicians know their stuff!
You have a great selection of quality products - both higher dollar and cost effective ones.
Brought two bikes in that needed real service. Didn’t have time to get it done before my trip to Bentonville. Had both bikes done in a couple of hours. Very happy with the interaction and the overall service. Bikes were dialed and I was able to enjoy 5 days of riding instead of the 3 I was thinking with needing to get the bikes fixed.
Danny is very knowledgeable. New brakes, pedals & tires. All a big upgrade!
Very friendly and great customer service.