Customer Testimonials
Phat Tire continues to provide quality customized services keeping that small town feel while offering big town options for products & services.
Trek is high quality. Staff is friendly and knowledgeable. Trek is based in Wisconsin, my home State. On Wisconsin! Go Pack, go! Love the Brew-Crew.
Good attention from the Team at the Store they are busy but they give detailed information, 2nd time I rent a bike to have fun!
Staff was super! Was able to get rentals quickly and for a fair price. Return process was easy.
Friendly staff.
Amazing help from the team to get my 7 year old son a new bike and the proper fit!
Top of the line products, and friendly staff!
Friendly and helpful staff
Products are top-notch and the service was beyond expectations!
I got a bike fit at the Phat Tire Bike Shop in Norman. Dane was very knowledgeable and got my bike set up perfectly. Thank you!
Everyone was so friendly, knowledgeable, and patient with our kids. Amazing service and selection. Great people.
Best bike shop in northwest Arkansas! Great staff can help you find the right bike and service your bike for repairs and tune ups.
The employees at Phat Tire are top notch. They’re extremely knowledgeable on all models of bicycles and very professional. Dane educates me on similar options such as repairs or when I’ve considered an upgrade. This is my go to bike shop for all my cycling needs. Keep up the good work.
Renting bike was easy and staff was super helpful.
Friendly and knowledgeable staff. Happy to help with bike maintenance and show what you need to keep it running smoothly from home.
The crew at the Bella Vista shop are the best! Great service!
Good selection
Excellent service and knowledgeable staff
Friendly, professional service and advice. They spent the time to fully understand my issues and addressed them appropriately. Even going above and beyond to see that I got what I really needed.
Friendly, hardworking, attentive. Y'all went above and beyond to get me up and running on my bike again. Followup with phone calls about progress. Taught me a lot about the mechanics of my bike through interactions. Service was timely and above and beyond. I am very grateful and will certainly be back and recommend you to all my biking buddies.
Customer service and knowledge about bikes.
Always great knowledge service
I love this shop whether I am in Springdale, Tulsa or OKC. Fun group, always helpful, love the products and the convenience.
Awesome service team.
I've used several locations and never experienced the "bike shop" attitude that is common in the bike world. Friendly but not over-bearing staff, mechanics that are actually helpful and well stocked. Phat Tire is my go to bike shop.
Friendly knowledgeable staff. Work finished in timeframe promised.
Mark went above and beyond to make sure everything was right before he gave the bike back
Fix my flat in under 5 min!
Staff is friendly and knowledgeable. They show a definitive interest in your cycling experience.
I would recommend them to anyone.
Mike and Beau were extremely helpful throughout the process of renting and buying e-bikes. Also, we are extremely happy with the bikes and accessories that they recommended for us. I recommend these guys enthusiastically.
I had a great experience at Phat Tire in Rogers! Kevin was a huge help — he’s very knowledgeable and took the time to explain everything clearly. I really appreciated his honesty about the products and what would actually work best for me. Excellent service all around — I’ll definitely be back!
Awesome, the guys stayed late and help on a last minute repair for my sons bike that he needed for a race the next morning.