Customer Testimonials
Very friendly & helpful.
Quick repairs on bikes! Their maintenance is the best!!
Everyone is very helpful. Answer questions and give suggestions.
Bike service is excellent. Knowledgeable staff.
Product quality.
The guy there was very helpful and knowledgeable about repairing my problem and very satisfied with the work that was done.
I love the boys/men that work at the Phat Tire in Edmond. They are always helpful, professionsal and knowledgeable. We love our bikes. Thank you for always taking such good care of us.
Sales customer service is outstanding and they stand behind their products.
The Trek Ebike has been fun and easy to use. The service department is fast and informative.
Very helpful people. Had a flat at Blowing Springs and rode over to get more sealant.
The BV store staff has always been extremely helpful. I know I can always count on them for excellent service above and beyond. Highly recommend.
Do not oversell. Provides only the services you need.
Service!! Affordable!! Customer care flat no problem!! I will go back again!!
Sick shop with smart people
The service has far exceeded my expectations. The staff is very knowledgeable and helpful. I am definitely a fan and will pass along my positive experience to everyone.
What I liked was the service. Very friendly very knowledgeable. And extremely courteous. The definition of true customer service I will most definitely be bringing any future business that I have with my electric bike as well as referring anyone that has bike needs to Phat Tire Bikes. Josh was very professional and patient. He also showed me the repairs that were needed on my bike. Having never been to a bicycle repair shop. I didn’t know what to expect. I can say it was an overall pleasant experience.
Knowledgeable and helpful staff. Found the perfect grip replacements
Clean and professional shop, great location. Dane was very helpful, could not be happier
Excellent service!
Top notch all the way!
Friendly, positive and fixed my flat tire in 15 minutes . . . . outstanding service. Go Packers Go!
Very helpful and knowledgeable!
So glad that Phat Tire has a location in midtown Tulsa. Took my current bike in for a tune-up. While Matt did a quick diagnosis, I wondered the store looking at e-bikes. Ended up buying the Allant+ 7S. What a great decision. Love the Allant. Matt and Steve were knowledgeable, professional and courteous.
Just picked up my older bike after its tune-up. Another great experience. The bike is functioning perfectly.
Thanks for everything.
Curtis Pfaff
The knowledgeable staff at Phat Tire in Norman, Oklahoma was able to get my bike fixed fast and at a great price. Thank you Phat Tire bike mechanics and staff!
I am always treated like a king when I head into Phat Tire. The staff and technicians know me and my bike. The service is done quickly and at a fair price and the communication is timely and thorough.
David B
Everyone in the store knows everything about mountain biking...the products, the trails, the history of the area and are always available when needed to provide assistance.
I needed some quick help with my bike before leaving on a trip. They fixed it. Fast & friendly!
Great customer service. Adam and his crew go above, and beyond.
The technicians were very helpful and talked at my level of understanding. My bike tune-up was great.
Went to the Bella Vista store Sunday afternoon, with questions about my high end Bianchi road bike.
This being "mountain bike" country, I wasn't expecting the young gentleman working there to really be able to help me, but I was wrong
He was very knowledgeable, professional and friendly.
I left with what I needed,and happy I stopped there.
😎👍
Thank you for taking care of my needs. You all were so polite and ever explanatory about my bike. You all took an extra mile to put a new handle bar so that way im safe. I will be going to your business if I need help with my other bikes. Thank you again.