Customer Testimonials
Friendly service
The guys are very friendly and helpful and do good work.
They did a great job fixing my son's bike!
Friendly knowledgeable team - my bike is like new after a tune up and handle bar retaping!
Enjoyed the good talk, and educating me on my Gravel Bike.
Alex is an amazing mechanic and very thorough through the whole process and also very informational on setting up full suspension
Great service , very accommodating .
The tech Liam (not sure about the spelling) was super helpful and quick, and the shop was well organized. Everything feels smooth.
Excellent job done on my tuneup with new handlebars and mirror. It’s perfect now. Thank you.
Matt is a wonderful mechanic for bikes. Always very friendly.
The turnaround was quick and the service was professional. The cadence is not working on my Cateye computer programming you performed . No problem - next time my bike is in the shop I'll have you take a look.
Great staff. Excellent quality products and exceptional service, especially from Mark who sold us our two Electra Townies!!
I feel very welcomed at phat tire, I always leave feeling likey needs and concerns were met
No pressure to do more than what was needed or asked for. When doing a repair the representative went through just about every option and let me decide if I wanted to spend a lot or go with a less expensive part. Completed the work very quickly as well!
Products Services and Beer
The Fayetteville team is a 10+++ from the original sale to maintenance to assisting with transporting my bike to my new home in Spain. My situation was unique due to a broken ankle and international move. They were experts with my Trek bike needs, patient with storing my bike for several months while I was recovering from surgery, and very helpful in transferring it to LR to assist in a family member flying with it internationally. I highly recommend them for their knowledge in Trek bikes and customer service.
Friendly service, delivered as promised. Not pushy salesmanship. Great vibe in that shop!
The staff were very friendly and helpful. They didn't try to push anything on me that I didn't need or want. The products they sell there are great. After having my bike serviced there it rides like it's brand new. Anyone looking for a new bike or just getting a tune up on their old one I would suggest Phat Tire.
Willing to engage in dialogue and help out.
Good selection and helpful workers
Knowledgeable people. Very helpful. Great service sales and repairs
Awesome friendly and helpful staff, highly recommended!
It's the people. All so friendly and helpful. We felt very comfortable and welcomed.
The staff at Phat Tire worked with us to get our recumbent trike in good order for spring rides. They were accommodating and professional throughout our experience!
10 gold stars to the phat tire bike shop crews in Bella vista and Bentonville. I was here for a 3 day stay and in day two I bent my rim. With only 30 minutes until closing. The team at bella vista called around to gather enough parts to build a new wheel and by 6:15 I was back in business. Their sene of urgency and care to make sure I rode another day was off the charts. I’m sure all bike shops in this area are great, but my loyalty is team phat tire! Let’s go!
Greta service greats pricing
Friendly and knowledgeable staff.
Staff was super friendly and helpful! They made me want to come back and buy a bike from them.
Great customer service
Service, quality, inventory