Customer Testimonials
Adam was extremely helpful and very friendly… Definitely created a feeling of trust in the bike shop because of Adam and if I need anything I will definitely be back😊
I was thoroughly pleased with the service provided by Kevin, Matt, Katherine and Jonathan. Each helped me decide on a new Checkpoint and/or helped me get ready to take it on a ride beginning in Vancouver and traveling as far south as I can through the US. I’m new to gravel bicycles, hydraulic brakes, remote shifting and their batteries, tubeless tires and bicycle racks so they helped me get used to lots of new stuff. Thanks!
I alway had positive experience when shopping. Perronel gave me good advice and helped me make a right decision. Thanks
Customer service is phenomenal including the work that they do. Scott was very helpful and genuine. Thank you Phat tire for providing excellent service and fantastic employees to help out our community here in Rogers.
Rocket and Scott are a great team! Very helpful and professional catering to their clients needs. Love the sale process and the service after. Love this place!
Friendly staff and they always give recommendations when asked about products etc
Knowledgeable and service oriented...very friendly and much appreciated!
Staff was very friendly and helpful!
Great service
Qualaty products and Knowledgeable staff
Wonderful bike shop. Visited the one in Bentonville twice and Bella Vista once. Staff was always friendly and helpful. Can’t wait to come back again.
Phat tire is always friendly and reliable.
Knowledgeable staff, all local to the community and ride in the same area as their customers.
Your Technicians awesome. They have helped me solve issues with bikes I did not purchase from Phat Tire. Thanks
Honestly goes a long way, they treated me right in a repair job that they did for me!
Josh was amazing to work with. He is knowledgeable, kind, and accommodating. He spent time setting my bike up, and during my initial visit, he took the time to let me try different bikes and answer my plethora of questions. Thanks Josh!
Very helpful. Treated me like a valued customer. Went the extra mile in fixing things that were not always the most expensive option. I would d finitely come back
Both guys working were so nice and helpful. They helped us pick out the perfect bike and were so kind to my kids.
Didn't not try to sell me stuff that I didn't need. Made repairs and tuned up the bike. Kept me posted on the progress and they really know what they are doing.
They made my 35 year old bike shine and ride like new. Couldn't be happier with service I received. Would recommend them to everyone.
Very kind, attentive in listening to me about the specifics of our neighbors angus bull trampling the adult trike. Finished my bike on time and found a serious chain issue I never saw! Lori Simmons May 2026 repair! Told my daughter and her family...they will be using PHAT TIRES of OKC
Absolutely the best team to work with, honest, helpful with very competitive prices
I live in utah and bought a bike from a guy in the bentonville area. we used phat tire to help us with the transaction and it was a great experience. they looked the bike over for me since i couldnt see it in person, held onto it while I paid the seller, then I had them pack it up and give me the box dimensions. I sent them the shipping label and they got it sent off for me. super easy transaction for what can be a nerve racking situation buying a bike accross the country. Id absolutely recommend these guys.
Friendly and accurate
Always excellent service
My Trek fuel EX needed some work. They fixed my up and followed up via email with things to keep an eye on as I ride. Totally recommend.
Clean shop, amazingly friendly people, not too pushy but answered all my questions and made me feel confident about my purchase
I finally made my first trip to ride OZ Trails. So, I don't know the trails well. One of your guys first listened to what I'm riding and how little I have been able to ride this year. Then he suggested what turned out to be the best round trip ride.
Second day one of your guys helped me with a loose shifter.
Thanks Phat Tire Bella Vista Crew!
Very helpful and knowledgeable on my bike.
Great services and friendly staff! They fixed my bike in less than 3 hours.