Customer Testimonials
Mark is very professional and did a great job servicing and repairing my bike. Bottom bracket and free wheel hub were replaced. Look forward to doing business with him again.
Kevin was great at the Rogers location.
The service in Springdale was very fast and thorough.
Quick service reasonable price good customer service
Someone answered the phone on first 1or 2rings. Very knowledgable and actualy ask if they could do reserch to make sure their observations where correct, prior to doing repairs.
I'd highly recomend them.
Service
great staff and mechanics. they do what they can to get you back out on the trails.
Performed service on my bike while I waited. Even went a few minutes past closing time to ensure that my bike was taken care of. Excellent friendly service!
Very friendly guy at Roger’s store whom works at Springdale store. He was kind to check out my bike making sure it was ready for square to square.
Top Service and very fast.
Great shop! Selection is very nice. Sales people are helpful and not aggressive and knowledgeable.
great atmosphere and super great people that know there stuff.
Staff in the store was very friendly and knowledgable and, most importantly, very patient with someone like me who has not much experience in the world of cycling!
Very fast and knowledgeable
The folks in the shop department were very knowledgeable and easy to work with.
Will continue to have them take care of my gear.
Great people, very reasonable pricing and excellent workmanship.
Great service and nice selection
Fantastic staff and service quality. Keeps our family coming back over and over again.
Staff was very friendly and able to help me out on the spot with bike issues so I could get back out on the trails.
Service was fast and reliable, the guys worked with me and explained everythig clearly.
Great friendly service. They had exactly what I needed.
Friendly and great service.
Quality equipment. John was friendly, knowlegable, and helpful.
great small shop - very helpful, even if your a DIYer for bike repairs.
My Trek bike was serviced at Phat Tire, Rogers, and I will say that I am wholly satisfied with the result. I consider, based upon my experience, Phat Tire Rogers to be, fully, a Top Shelf business. Thanks, Rocket!
Great customer service. Jono was super helpful with suggestions when things didn’t go well with the installation and came up with creative ideas to solve some problems. Would definitely recommend !
Very friendly and helpful staff. I’ll be back!!
Goes above and beyond in service! Took the time to explain and educate me.
Very personal service. I went to Bella Vista store to find a part. They did not have it but found it at the Bentonville store.
Bentonville store held it for me to pick up and then provided tips to install. Also delighted to find out the depth of support Phat Tire provides to NICA.
Similar situation occurred when I was in Fayetteville and needed a part. They referred me to another store.
I am very impressed by the cross store culture. Positive, helpful and supporting the community.
Had the Maxxis tires I wanted in stock! Thanks!