Customer Testimonials
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Family
Easy to work with. No pressure. Good explanations.
Customer Service was great! Rocket got our tire fixed quickly.
Customer service is best in town bar none
They got my bike put together quickly and perfectly. Service was friendly and very helpful. Will definitely return for future bike needs!
Great customer service!
The service was great and fast. He also tuned my ebike up for free and offered me a Veterans discount which I really appreciated. I will definitely be back and will definitely recommend a friend.
Phat Tire Fayetteville have the best biking staff in NWA. They're always willing to take on your questions and plot the best course to resolution....at the best price. They work fast and accurate, always having customer service at the top of their watch-list. I've purchased 4 Trek Bikes from Phat Tire and will continue to use them for all my biking needs, including shoes, cleats, pedals and clothing. Great job guys, keep it up!!!
The team at the Bella Vista store absolutely rocks. Adam the manager and Thomas one of the mechanics are probably the best in the business.
Friendly people quality work. Seem to know their stuff
I love everything about my new Townie bike! Rocket was great to work with. He was informative but in no way pushy. He helped me accessorize my bike with everything I needed. He installed all things efficiently. I highly recommend this bike and Phat Tire service.
Dane was great to work with. He solved the issue with the bike in a timely way all while interacting with my family.
good quick service!
Everybody there is very professional very friendly KAT the manager is awesome very thorough and helpful ineverything. They’re cycling knowledge is amazing.
Best bell selection in town!
The staff is friendly, very helpful and they do great work.
Maintenance service is great.
Fast and knowledgeable.
Excellent service as always!
Second purchase from there, first purchase from Broken Arrow store. Very friendly and priced matched item without any hassle.
Well stocked. Friendly staff.
The technicians!!! So friendly and helpful and make me feel comfortable!
Service completed on my e-bike was great. I received a print out of details and old parts returned.
Guys were great. Got my bike in and out quickly. We be coming back.
Some of the nicest staff you will find in the business. The Bella Vista crew are extremely helpful & attentive to your concerns. Highly recommend them for all your bike needs.
service was great and very friendly, spent extra time to get me a part that would work
Great job
Great service and information about what was done.
The guys at Phat Tire are always helpful and knowledgeable. I’ve bought three bikes from this company and they’ve never done me wrong.
John provided great support to help with finding the shoe cleats that I was looking for.