Customer Testimonials
Service was great. They worked with me and make certain I got the right handlebars and put them on the very next day and the price was well below what I was expecting have to pay. I was happy with everything about it.
Great customer service! James & Mark fixed my bike super fast the same day.
I was on a ride on the trails and stuffed a loss of air from my front tire. It just took a phone call to the local Phat Tire to know that the tech there could address my issue. They were very helpful and took care of my valve stem malfunction in minutes which got me back on the trail the same morning.
Thanks guy!
I was in the middle of a ride and a spoke broke causing my wheel to go out of true and continually rub the brake. They had me patched up and good to go in less than 30 minutes. Amazing service!
Full review of bike, everything fixed.
Nice facility, well located good equipment and friendly staff. Good idea to have Grindstone Coffee shop there, too.
Customer service. How quick they got my bike out.
Great communication and service. I got my bike tuned up and was very happy with the people that helped me and work quality was excellent! Dropped off and picked up the same day, so thank you!! Hoping to upgrade my bike in the near future & they took the time to show me some options and talked about some different bikes with me as well. I recommend them for all bike needs!
Dustin was phenominal at getting my BMC back to road-ready with the new upgrades I wanted. He always kept me informed of the status and the timeframe for when my bike would be completed. My girlfriend was even impressed. She ended up purchasing a road bike for herself. He even followed up with us to see how we are likeing the bikes. Thanks Dustin for providing first class service.
These guys are my neighbors. I'm lucky to have such close access to the Fayetteville Phat Tire team. Whether I'm browsing, or troubleshooting a derailleur, I can count on them to be attentive and helpful. Service has been outstanding with prompt communication and excellent skilled work. They are just engaging when I'm talking about new models as when I'm talking about my family. Do they sell me things? Absolutely. But I've never once been rushed into a decision.
Can't say enough good things about this team. Thank you Phat Tire!
Excellent and friendly staff. Quality work at a good price.Their objective is for you to have fun and enjoy your bike.
Seth is my trusted mechanic. Always has my repairs done on time and right the first time.
Exceptional service I was very pleased!
Great service and help in finding the appropriate products.
Phat Tire employees have been very professional, knowledgeable, and very helpful on every visit we have made into the store….which had been nearly a dozen times. They have never disappointed us and we are committed to continuing giving Phat Tire our business.
Thank you!
Great service, great communication. You guys replaced my last shop and I am impressed.
Brought my Bike in for service. Service was quick. Great service
Customer service is great! They went above and beyond to help me!
Service and price were great
Great service as always!! Such a good experience and helpful advice to make our biking life the most enjoyable it can be.
The employees are knowledgeable and helpful when it comes to getting started with info and experiences to help make educated decisions.
The gentlemen in the shop were very informative, helpful and polite. They made me feel valued even though I’m not an avid cyclist. Will definitely be taking my bike there for any service.
The mechanics are outstanding! Saved me about $700.00.
Customer friendly and the Bella Vista shop even has a coffee shop inside.
Thanks,Phat Tire!
Great selection and even better service! Dane was awesome and really took the time to make sure we were fitted and had everything we needed to start riding!!
The guys at Phat Tire were able to fix my leaking rear tire and get me back on the trail quickly. Great service!
Tim went above and beyond to fix my brake lever that was missing a pin. He then wrapped my handlebars back better than I ever would have.
I absolutely love the vibe in this shop. Keep up the good work!
The staff is very friendly and helpful. I had traveled 15 hours to bike in AR and on my 3rd day, I got a flat tire. It was not repairable. When we brought my bike into Phat Tire, Ryker said he would be able to help me. I needed to get a new tire, and he patiently explained the difference between the tires he had in stock. I made my selection and he immediately began to change it. It didn't take very long, and I was grateful to be able to get back on the trails. Thank you Phat Tire and Ryker for the top-notch service.
Best service in OKC. Phat Tire is always my first choice, even though my bicycle is not a brand they sell.
Fair prices and good service. Kevin is a good representative of Phat Tire.
Excellent customer service