Customer Testimonials
The person we talked to was very informative and helpful in our buying experience, great experience
Great, friendly service.
Friendly staff, great service in a timely manner
Great people and great quick service. They even washed my bike after servicing it. This is the only place to buy a bike.
With small problems, they have always worked me in with a quick fix. Many times at turkey my bike had an issue. Take it in, they fix it, and I’m back on the trails.
Knowledgeable staff and great quality bikes.
I was quite pleased with the customer service, and how they actually listened to what I was interested in and what I was looking to use my bike for.
I dropped in due to a cut tire & they had new tires in my bike and out the door in 15 minutes. I had expected to have to leave my wheels there for a day and was really happy to be able to get back out on the trails.
increase biking clothes, riding shorts. options , helmets
Affordable, friendly, right next to the Greenway.
Service and attitude of store employee.
Im very new to the biking world but wanted to start it off right! The woman who helped me was incredibly nice and patient with all my questions and made me feel taken care of. I went to another place, and even after explaining my very new to biking, their associate spoke to me as if I had been biking 100 years, jargon I could never had understood. So thank you phat tire!
The service was phenomenal. I was able to pick up my bike the next day. It was ready to ride. Great job!!!
The sales representative was knowledgeable and presented options based upon what we were looking for.
Great people with awesome service!
Super nice and helpful!
Knowledgeable customer oriented
The patience, and professionalism that Chris exemplified during our shopping experience was outstanding, he was knowledgeable as well as understanding when we needed him to help provide advice for our set up. We also are very happy with the equipment itself, we purchased a pair of Trex bikes to enjoy our community. Thanks and very well done!
Everyone is so nice and helpful. And I like the convenient location in Bella Vista.
The guy that helped us was extremely friendly. We knew what we wanted when we came in and he helped us very quickly and answered any questions we had.
I have known Alex for a long time and he is always willing to work with me, and to promptly and professionally handle all my bike needs. Thanks Alex!
Friendly people, very helpful.
Great customer service and timely turnaround on a warranty for my kids bike
Great team at the Bella Vista shop!
They treated me great. As a person who really didn't understand just how big the biking niche truly is, they were very helpful in recommendations concerning fixes and modifications. Overall, the place, people and establishment are amazing
Extremely knowledgeable and helpful with bikes and accessories. Well supplied and equipped for bike repair and maintenance. Trustworthy.
Cat was very helpful and considerate.
Friendly and helpful
Brought in my kids bike for a new tube and some upkeep. Was kept updated on the expected completion and fee. No disappointment.
Quick service at a reasonable price, all employees courteous and knowledgable.