Customer Testimonials
Sales staff tolerated my bad jokes and typical tourist nonsense. Ended up selling me just what i needed with answers to my questions
Fast, friendly service!
Staff was very helpful. We’re renew to biking and helped explain a bunch of stuff. It was nice to talk to someone who was truly wanting to help.
Alex and fellow staff were super friendly. I didn’t feel judged on my appearance, quality of bike, or tasks/requests. They fixed us right up! If you need help, questions, encouragement, or a new bike…Phat Tire South will help out above and beyond. Thank you guys so much! Looking forward to a bigger purchase!
Phat Tire provides excellent service. Prices are reasonable. Complete services on schedule & on time.
Matt was super helpful getting my bike fixed the way it needed to be! I will definitely come back for any needs I have with my bike.
prompt, friendly, knowledgeable
Kevin’s mustache
The staff is always willing to help and give great advice
Friendly greetings and conversation along with unique products (Salsa cycles, Taurus gloves, cool Phat Tire threads) and the chance to come back and rent a bike during Family Weekend! We moved my daughter in to the U of A this week, and I’m looking forward to coming back and riding during family visits and Razorback Football weekends!
Friendly staff, and great selection of products and bikes - I would love to see more color options of helmets and women's clothing/kits, but otherwise, a great store!
Always enjoy going to see the crew at Phat Tire midtown!
Customer service was great because I am a person who has many questions and I asked a lot of questions and there were answers for almost every question. I had so great customer service on that part. Great salesman, very informative overall. I would go back and I probably will go back for my tune-up after about 6 months of riding my new e-bike
Easy, friendly and fast service.
I had very knowledgeable professional assistance. Overall excellent experience.
The staff was very efficient, helpful and positive.
Friendly staff and very helpful. I had trouble with my new bike and I didn't buy it from Phat Tire but they resolved it. THX!!!
The personnel is very helpful and knowledgeable. Good experience.
The staff is friendly, takes time to answer my questions without being patronizing, and I feel that I can trust them for good advice.
I had a great experience! He was well knowledgeable, very nice and quick to help me with my bike. I will definitely be back.
Josh went out of his way to help me out! You are my new bike store!
Location, great service, friendly staff
The people who work in your store
Roth and Adam were incredible. I love the shop and the personal feel I get every time.
Great staff. Very knowledgeable
Isaac was awesome to work with! He answered all of our questions and helped us find an awesome bike!! When we came to pick it up he had it all prepped and ready to go. We will be back for more bikes in the future. Thanks Phat Tire
Great service..
Caring staff!
Very good customer service and friendly staff. Bike service has been very good, they communicated the cost and timeline for service on my bike. I will be back.
Everyone was really nice and knowledgeable.