Customer Testimonials
Great selection of products. Friendly, prompt personal service.
Your crew of shopees combined with the location is unbeatable! Phat Tire BV is the best!
Great bicycle awesome people working there
Convenient locations; fun to browse; advice
They very personable and very quick on solving my bike issues.
Thorough and friendly.
Everything I need for my bike with high quality products.
Good recommendations on fixing my old bike and friendly service.
Good service
This is First name removed, I didn't even realize I rated myself poorly on the last one so here's a redo
Really the staff is great. Mark at the Fayetteville location was really helpful in a non pretentious way. Made me excited to get back on my bike!
Alex was an outstanding advisor when it came to our bikes we purchased. The assistance after the purchase was outstanding as well. Would definitely recommend any one purchase a bike from Phat Tire.
The guy there remembered my bike remember my brother and he was just a nice guy. He did good work.
Very friendly
Stopped in with my mtb, no appointment, had an issue with the rear axle that Alex (I think) jumped right into and fixed. Very professional and quick service. Also adjusted my derailleur and lubed the chain. Talked me into trying dumonde tech chain lube, stuff works awesome for turkey mountain. Not an up-sell, I wanted to see if he was right. And he was. Will be back with a list of “stuff” to do to the bike.
Great selection and willing to work a deal. The people were truly the amazing part though. Georgie and Alex both worked together to set us up with the perfect deal for what we needed and that type of service has won me over as a phat tire customer for life.
We always have to stop at Phat tire when in the Bentonville area. On this trip had to pick up a few spare tubes and walk around and check out some of the new products.
Jorge was great! He took the time to show us some amazing gravel routes around the city. Love the small Bike Shop feel and great camaraderie of the employees
Well organized and focused on the area. Not a bunch of generic stuff.
Very friendly and helpful staff
Prompt, courteous
The individual who make up the phat tires store in BA are awesome!!
Service is fast and very helpful
Customer service is fantastic, whether it’s bike service or on the sales floor. These guys are down to earth and knowledgeable. In a town where bike shops are a dime a dozen, they are a pleasure to work with.
Simply fast, friendly and efficient.
Thank you so much.
Quality products and great service. Staff are very friendly and knowledgeable. I highly recommend Phat Tire for all your bike needs
Great pizza fun atmosphere. Very attentive bartender.
You have good brands, knowledgeable staff, helpful service folks.
The customer service was excellent very friendly
Friendly staff, none of the "snooty" attitude you sometimes get from an LBS. They seem genuinely interested in you going out and having a good time and are happy to provide recommendations.
Good selection, knowledgeable staff, but more importantly friendly and helpful. I was able to get very quick service after a I broke a chain on my morning ride. It's nice to have a free beer while you wait too :) Seriously though, this is one of my favorite bike stores and each time I'm in Bentoville, I and my friends stop by two or three times.