Customer Testimonials
Selection, hours
Sincerely friendly service. Competent service. Fast Service.
Not everyone in customer service is sincere in their smile and polite words. The guy that helped me seemed to truly desire to help me. And he did so with a sense of urgency, a willingness and patience with my questions (I had several), and competence with his tasks.
Not only would I recommend Phat Tire, but this specific location.
Brice took my bike and my wife’s bike in for a repair without an appointment and had it completed within minutes. Brice was very helpful and had suggestions. We love the new store and it will become our go to for repairs and purchases !
Good communication and service
Helped me out when I needed it quickly
Informative, kind. We can ask any questions regarding Bicycles repairs, safety etc. Extremely convenient. Directly on Bike trails.
The service/support was quick, efficient and friendly.
Charlie was very helpful and took the time to find the part I needed. I had called other bike shops and other locations of this chain and he was the only one who seemed sincerely interested in helping me. I will go back for my cycling needs.
Friendly service
So glad you guys have a shop in central AR. I love visiting when I’m in NWA but now I can use you for my main service shop here. I bought my bike from NWA last year and it needs serviced.
Local
Excellent service! Friendly staff! Very knowledgeable!
They kindly worked in a wheel repair while I was on the road to Colorado. Because of their hard work, I’ll be able to ride when I arrive.
I highly recommend this bike shop!
They were able to customize my e-bike.
There is a broad array of products to choose from and the employees do a good job recommending services that can address issues with your bike.
Service was outstanding. I'll be back
Very knowledgeable associates, great selections on bikes and gear. Quick turnaround even on an ordered bike.
Friendly and helpful staff! Broke a spoke the day we left for a trip traveling from Texas to Colorado. They were able to work my bike in for service on super short notice. Thanks to them I’ll be able to enjoy Colorado Cycling!!
Highly recommend Phat Tire Bike Shop for all your biking needs!!
First name removed was straightforward and very helpful.
Quick, easy, and friendly from the service department.
Danny Williams is the best service manager in the business.
Great service! Friendly and very helpful
great service, fair prices
Such a nice surprise to walk into your shop.
I have always had great customer service at Phat Tire and Bella Vista is no exception. Will return again.
Super friendly and knowledgeable
Great customer service.
Availability to order items that were not in stock
I loved working with the employees, and learning more about bikes and what all goes into the care of a bike. My salesperson was extremely beneficial and made sure I knew the different things I need to do to ensure my bike lasts a long time!
Also, Olive is the best!
Efficiency at its best!
High quality products and knowledgeable people.