Customer Testimonials
informed and focused
GREAT GROUP OF GUYS, VERY HELPFULL AND FRIENDY
Excellent service. Everyone was kind and super helpful.
Very helpful, verified parts were in stock and held them for me until I got there.
Super friendly and helpful team! Everyone working when I went in made me feel like a priority and cared about bikes and sharing any knowledge they could about riding. 10/10 shop and service!
The people that work at Phat Tire Rogers are fantastic and so helpful. I enjoy bringing my bikes to them because they do great work and are nice.
Buying my mountain bike from Rick was a fantastic experience! Rick was knowledgeable, friendly, and helped me find the perfect bike for my needs and budget. The bike itself was in great condition, and Rick even threw in some extra gear. The transaction was smooth, and he answered all my questions patiently.
Highly recommend buying from Rick—
⭐⭐⭐⭐⭐
Quick turn around on service. I had my bike the next day
The best
The service is great. They change the back tire on my e-bike which contains the motor. They did a great job.
Extremely friendly and helpful staff. Beautiful inventory
Needed a replacement for my e-bike battery charger and Matt was very helpful and was able to get one the same day. Great service and would highly recommend!
The service and sales were outstanding!! We purchased 2-eBikes and the sales staff was very informative, Thank You so much for the Great service.
Friendly people
Amazing staff who are extremely knowledgeable and always so helpful.i just purchased new clip pedals for my road bike and Ezra took the time go over how to clip in and out. He then had me get on my bike to go through the process ne even ride the bike around to make sure I was good. So appreciate Phat Tire!
Great technical help
As a newcomer to the sport, the guys helping me made it easy. Friendly, knowledgeable, and quick. I’ll be back!
I went in looking for brakes for my hardtail build and the service dept was very helpful in suggesting brakes for my build. The shimano deore brakes worked out perfect.
I wish you’d carry bike shorts. Otherwise the service is excellent.
We loved the customer service! When we returned to Texas from our Spring Break vacation, my husband realized the shirt he purchased did not fit. We called the shop to ask if we could exchange the shirt for a larger size. Joey worked with us, found us the larger size, we mailed the shirt back and they exchanged it and mailed us the shirt size we needed. All went smoothly!
Thank you so much!
They had my new bike built the day after it arrived. I bought a kick stand and the associate just installed it. I'm on the border between a small and a medium frame and the associate made sure the medium frame wasn't too big for me. Then he helped me load it in my truck without me even asking. Very courteous and professional.x
Everyone is super friendly and helpful!
Prompt customer service, call ed and told me my bike was ready. Reasonable price for the service I received, and an estimate on future service that was needed.
Great staff and fast and efficient service!
Ive been very impressed with friendliness, knowledge of products. Ive done business with other Phat Tire stores, but Bella Vista has the best in my opinion.
Great service!! I’m always informed on what’s happening with my bike and it’s gets done quickly.
Convenience. Prices. Friendliest. Knowledge.
cool environment, good selection of parts, and the staff was super friendly. plus i got a beer…can’t be mad at that!
Selection of product, knowledge of product by personnel and general attitude of staff.
Excellent customer service and products