Customer Testimonials
Great staff. Very helpful. And the cost was appropriate. I love this store.
They had the product I was looking for at a reasonable price. They were helpful and polite. They also had a good selection of products to maintain your bike.
People! The employees make you feel like they're glad you are there! Years of knowledge and experience available to me that I can trust in an environment of that "old" bike shop feel!
Exceptional service team
Great customer service
Easy to work with, very flexible, and had just the right bikes available for our rental needs!
Dane takes great care of me and my bikes, going beyond typical service. His many years of experience is quite apparent. The entire staff is very welcoming and supportive.
Friendly and helpful staff. Nice assortment of inventory. Conveniently located. Plenty of parking.
Did a bike fit and the experience was great.
Great service and friendly staff.
Knowledgeable, helpful employees
Good quality
Fast, insanely helpful, kind, and did awesome work!
Knowledgeable, friendly staff that explained what they were doing and why. Quick turn around on the labor. Efficient service.
Close by and easy to access.
Very professional, quick special order, friendly personnel.
Products and service are top notch. Their techs, sales experts and staff are all very helpful and knowledgeable.
Friendly, helpful service
Personal service, speedy turn around.
We lost our SRAM shifter pod battery cover (totally random item) on the drive to Bentonville. The service team did not think they had one but as we were starting to walk out of the store, they found one and took the time to come find us and make sure it was the exact one we needed. Great experience and customer service. We will come back Everytime we ride in Bentonville. Thx for having such a random but 100 percent necessary item available so we could keep on riding.
Friendly service advisors and service techs seem ready to patiently explain problems, repair options and then present the old parts to demonstrate the problems. Many Thanks.
Service has always been top notch and quick.
Fast and friendly service!
Came in for a tune up and left with a new mountain bike to boot. The staff was so great!! Great customer service is hard to find so it was really nice to have such a great staff help with questions and find us a bike in time for our weekend away.
The 2 men who helped me were very friendly and helpful.
Highly knowledgeable and very friendly staff. I usually find everything I need at the Bella Vista and Bentonville stores (very well stocked).
Friendly staff
Very friendly, clean and organized shop with knowledgeable staff!
Both gentlemen at midtown location were helpful, even while having other tasks on their plate. I'm a newbie in the biking realm, and they made me comfortable and worthy. I'll be back, and sending friends.
Good selection of bikes and gear. Knowledgeable staff. Awesome area!
Phat tire provides exceptional customer service. Mark is a great manager and he leads his team at the Fayetteville location by modeling top-notch service. I was able to quickly have my bike repaired and purchase chain treatment to get back out on the trails. Thank you, Mark!