based on 4839 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Max was very helpful in his suggestions and sharing his knowledge with me .
Good products and service.
Great service, great mechanics
Cameron was attentive, helpful, and understanding. The staff were amazing and friendly.
Service crew there is knowledgeable, friendly and incredibly helpful!
Very helpful and knowledgeable. I appreciate the time they spent with us fitting our son for his first Trek bike. They have everything that you need.
Compared to othe similar retailers the services and pricing was the best in the area.
Friendly and knowledgeable staff. Very understanding and not pushing sales.
Fast and great service here, everyone is always in a good mood!
Thank you 🙏 Mike Appreciate for your help, Stay safe
Friendly fast and pro!
Knowledgeable, intelligent and friendly crew.
Always a pleasure to visit and learn.
Mad selection of bikes, gear and clothing.
Happy customer here since 1994, and I confidently refer all my clients, family and friends.
Billy Parks
Rodeo Realty
Best bike store in LA: friendly, knowledgeable staff & outstanding mechanics.
Told me that you'd have a part in stock in 2 weeks. Took more than 6 weeks before I canceled.
helpful service people and good knowledge of mountain biking. Good product inventory.
I love the friendly, knowledgeable staff. Service is unparalleled and I love having a local bike shop that I know and trust. Fast repairs, too!
Keep up the great work. You make a great team.
Great service from Erick
Quick, no pressure and good advise
Friendly, knowledgeable, quick service, good price.
Seth was great helped me find a bike for my grandson. He even gave me the number to the bike whisperer to help him ride better!
Sales guy was helpful. I just wish i could have gotten a survey from Santa Monica. The sales people have a dry sense of humor and it comes across being passive aggressive. I’m sure you guys know this already from that store.
You had the requested bike in stock and in time for my granddaughter's birthday! Within a few days it was assembled and out the door. Thank you for putting a big smile on Betsy's face!
Brady was very helpful with getting the right bikes and accessories for our needs.
Listen and suggest accordingly and timely
i like that ypu always have the bikes that fits my extra small frame size.
Staff really helpful
Love the staff, love the mechanics who do such good work on my bike, love the love everyone has for cycling
Quality products
I was very impressed with everything, customer service product knowledge from your staff which made it easy for me to make an expensive purchase. I am very happy and will enjoy every mile.
Thank you so much.
Armando Carrillo
Excellent service, and prices and my bike buying experience was amazing. Highly recommend them.