based on 1605 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician stayed late and took care of my service. Thanks
Pleasant staff and efficient dservice
Good selection and friendly and helpful staff.
I don't know all of their names (just Joshua Keppler), but I had EXCELLENT help from the staff. And, I really needed a lot of help. Due to supply shortages, I had to drive in from Santa Barbara to get my new bike. I had a TON of questions about the bike and changed my mind back and forth a few times on what size he should build. Joshua was super patient and helpful in the days leading up to my trip, offering as much help as I needed. Then, when I was there, I was helped by another sales person that was equally helpful. And, a guy in the repair section of the shop was also extremely patient and helpful, coming out to my van to help with an issue where I needed to lower the handle bars to fit it in the cargo space of my van. I don't know where you find such great people, but it certainly makes your shop absolutely top quality.
Friendly service and knowledgeable team members.
I was impressed to see how fast I was able to check in and leave my bikes for repair in a record time! very impressive
Everyone is super friendly and helpful
The best, most efficient, and also nicest repair team I've found. They really listen and they care about my bike AND my time, always communicating and keeping my bike for the shortest possible time while also being really thorough. I mean, just the best!
The guy that helped me yesterday was the nicest customer service rep ever. Totally attentive, explained everything, gave me correct estimate of time the work would be finished, cleaned up my bike a little bit and did it all with a sweet smile. This guy is good peeps. I wish I had gotten his name to tell you here. 10 out of 10.
Friendly, helpful staff. Always available for a quick fix. ♥️
I wrote a yelp review. You guys are fantastic!
Frank was very helpful!
Excellent service.
Quick, easy and communicative.
very Happy
Everything.Especially our sales person.
Salesperson was kind and patient.
Job done according schedule !
The bikes
Great service department. Solved my clicking frame issue in one visit when three other mechanics couldn’t.
Great service!
I brought my bike in for a tune-up - the guys were professional and courteous and did a great job!
You got real pros working there. Very knowledgeable staff
The staff was friendly, helpful, and informative. The service department took my bike in and fixed it in a very timely manner.
Solid inventory and great customer service!
Great service men! Cheerful and friendly and competent.
What else could I ask for?
Price is right too.
Leo was great he knew his stuff and very professional my bike a brought in was in very bad shape but I left with a brand new bike . and it rides better than when I first purchased it thank you guys you have a customer for life thank you-MICHAEL
Amazing products
Amazing customer service and selection! Very knowledgeable staff.
Great customer service. Daniel is super attentive and awesome. The guys fixing the bikes are great also.
Brady is great!