What our customers think of us!

I brought my bike in to have my rock shox revelation serviced/rebuilt. I was told that there are no parts for it since it is too old. They convinced me to buy a new shock and have them install it at around $430, but I have since found plenty of parts online for my shock.
A rebuild kit goes for around $50, and I imagine the labor would be in the $150 range.
I have bought all my bikes thru Helens and have trusted your shop throughout the years. This was a very big let down.

Keven Last name removed
Phone number removed

Edgar is the best cycling mechanic you have and Greg is really good as well and makes sure if I need something and it is not in stock he gets it ordered for me! They both go above and beyond to help the people that come into Helen's Cycles Manhattan Beach. I have been going to Helen's Cycles Manhattan Beach for almost 25 years and I go out of my way to have Edgar and Greg work on my bikes and buy things as I do not live close by.

Fast and excellent service. Super friendly and knowledgeable staff. They're definitely earning my business.

Leo and Teo are the best!!!!

Sorry I missed you Scott & Amanda!

🚴‍♂️🚴‍♂️❤️❤️

Friendly, attentive, and professional service, everyone were helpful in answering all my questions. Would recommend to family and friends. Thank you for your work, appreciate it! :)

josh was amazing. so very helpful.

It was a pleasure doing business with Josh. He was friendly, professional, and very helpful.

And, as always, I look forward to having my new bicycle repaired and maintained by Gilbert.

I give both these Helen's Santa Monica employees a five-star score.

Thank you.

Efficient friendly and helpful

10

I have always received very good bicycle maintenance service.

Great products available, plenty of accessories, and lots of helpful staff.

The staff is so friendly and knowledgeable. The store has great products. And the bike service is the best

Eric, Freddy and Wilbur are the best.

Dependable, efficient service.

you guys rock

First of all Daniel is so helpful and patient. You have a good selection of bikes to compare and test ride. I highly recommend your service and products.

I received very inconsistent information about your willingness to service my bike - I called twice, confirmed the specs/components, brought it in, was told you wouldn't work on it, then I asked why someone would tell me to bring it in, then it was okay, and honestly, after the whole experience I still don't understand if I should try in the future if I have any other maintenance issues.

Friendly and helpful staff

Knowledgeable. Friendly. Quick. Awesome products.

Wilber in service is always great.

Excellent staff
All regards

Great service

keep the store open during lunch!!!!!

iMartin on Beverly replaced my bent wheel. Also, unnecessarily replace tube. A friend has had to come back 3 times for flats on replaced tubes. I had to replace the tube a week after it was unnecessarily replaced. The installation cause the valve to blow.

Friendly service, knowledgeable staff, and a great selection of bikes and gear!

Brooklyn, Cameron, and the entire Team were wonderfully helpful in my preparation for a 70.3 this Spring - my apologies for missing some Team Member names in this long-overdue summary. The courtesy, candor, and commitment shown by each Team Member meant a great deal to me, and exemplified the Helen's spirit of service in sport. Thank You, everyone, and take care for now. Cheers! - Brian (7.3 FX)

everything

Your store Had a great selection of bikes I was looking for. Found and purchased mine same day there. Very courteous and professional staff!

Josh was amazing. Very pleased in my experience at Helen's and plan to recommend and use Helen in all my bike purchases.

The staff was very helpful and knowledgeable. They helped me pick the perfect bike and accessories for my daughter and never tried to upsell me on things I didnt need. Highly recommend.