based on 4836 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Simply put … Best bike shop I have been to! Had every thing I needed. Fixed my bike super quick and with great care. But nothing beats their service! … For sure my go to bike shop!
Always great and speedy repair service from your service department and at a reasonable price, as well.
Good selection
Super helpful and friendly bike shop!
Prices are a little high. Product quality and selection are great. Service in store is always exceptional. Just wish my wallet hurt a little less on leaving.
great service, friendly staff
Great and Professional Service. Highly recommend Helen's Cycle in Manhattan Beach.
Helens had exactly what I wanted. Brady provided great advice. Prices were among the best. I really appreciate it
The cordial and amicable atmosphere, and the top-notch professional service from your repair shop.
I only trust my bike to Helen’s.
communiylty
The mecca of cycling in Los Angeles, plus an extremely talented repair staff. Big shout out to Edber for keeping my bikes in shape over the years.
best repair / tune staff on the planet. seriously.
Everyone who helped me at Helen's was very patient and informative. I highly recommend them and will be back for sure.
The best!
the staff is professional, patient, good listeners
Great service and friendly staff
Good technical knowledge
Low key sales approach
Very knowledgeable staff, extensive range of products
excellent service and knowledgeable--way to go Cameron!
The staff is very knowledgeable with both technical and practical advise/insight.
Very helpful and knowledgable staff! Cameron is the best!!
Knowledgeable and friendly service. Helped me pick out my new ebike!
Great bike. You guys gave me the opportunity to test ride a bunch of bikes to see what I liked before I purchased. I just had my first service for free (up to one year) and bike rides like it did when it was brand new. Easy. Friendly. Informed. Great shop!
Jay Wolff’s sense of humor is great.
Excellent, friendly, service department!
Staff
Love everyone’s enthusiasm.
Wonderful operation
Great service from sales to cashier to service. Really positive experience!
Everyone is so friendly and knowledgeable and spends a lot of time explaining products. Cameron is particularly awesome.