Customer Testimonials
Highly skilled and super friendly!
Great service, friendly staff.
Friendly service staff, easy bookings, service staff make me feel they enjoy helping me out
Huge shout to TOM for his excellence customer care and service could not recommend highly enough.
the best in the business
keep it up TOM and keep smiling
regards
Usman
Fantastic service. First time going to Trek Essendon, as my usual bike shop closed down. Wide attends here, so came highly recommended. Went in for a quick discussion about new tires etc….and stayed for 90 mins discussing all things bike, gear etc.
Great service. Knowledgeable and friendly
Great friendly service and quality products.
Great staff at the Coburg store. Very knowledgeable, friendly and able to get things done.
The guys at the shop at awesome
Great service by the team at Brunswick , pay great attention to detail on servicing and are ripper chaps.
I was a bit surprised when I dropped my bike off for the complimentary service that it would take 4 days, but they turned it around in 36 hrs. My local bike shop do same day servicing with bookings in advance. Having said that the service was great, everything looked over well, bike rides solid afterwards.
Good range of accessories for different types of riding. Always good advice and bike servicing
The team at Trek Turramurra are fantastic. Their knowledge, is extensive and they go the extra mile to solve problems. I wouldn't go anywhere else.
The staff are super friendly at this store. They were also very helpful, answering my questions and helping me decide on the right product to solve my issue. I ended up getting a new bike lock from here and am very happy with it :)
Easy to organise my service, flexible with drop off times even after I had to reschedule.
Super quick and simply when dropping off my bike and picking up. Friendly staff who also provided a rundown of the work completed on my bike and recommendations for the next service.
The guys at Trek were nice friendly and helpful.
Reliable value for
Money
Lovely Staff and High Quality Service.
Great bikes and excellent bike service
Fantastic service, friendly and knowledgeable staff and reasonably priced. My bike is running like new after the level 2 service.
Quality and price
Thanks Team! :)
Great service and a great team, which is very important when purchasing and more so, when looking for back up service. The team at Fyshwick have ticked every box and I highly rate them!
Bought two trek bikes for the grandkids and was served by Richard. What outstanding service we received he went above and beyond for service was super helpful and nothing was too much trouble. Absolute asset to your business. Thank you for such great service which is very rare these days.
I have only been to your Carindale shop once but was impressed by your staff, friendly and providing excellent service, and by the large, well laid out floorplan. You had a good range of products on display and I will definitely returning for future purchases.
Lifetime frame warranty.
Service team were clear with expectations
The staff are friendly and non-patronising, and they do a great job! Thanks for fixing up my bike so it runs smoothly :)
Terrific customer service, very friendly and helpful
The staff listen to you and try to do their best for you. Nothing is too much trouble for them.
Great staff