Customer Testimonials
The service is always on point and everybody is willing to help you. The store atmosphere is always good. Weather your talking to Tom, King or Alex they are all very knowledgeable and will go out of there way to assist you
Personal care.
Prompt service
Good advice
The team at Trek Pakenham provides an excellent customer experience. They are always very helpful, accommodating, friendly, and genuinely willing to assist. Their approachable and professional service makes every visit a positive experience. Highly recommended!
The staff is very helpful and very knowledgeable. Tatiana is wonderful.
She helped me with first buying a bike for my daughter and then a few months later she helped me again in selecting the bike that was right for me.
Excellent staff supplying excellent service, great product.
James was a lovely guy to deal with. Matt also assembled our bike almost straight away, top service.
Fast transaction, staff is approachable
Prompt, friendly, quality.
Honesty
Easy and quick
Bike service was excellent. Staff were knowledgeable and friendly.
Bikes great , awesome service
Service was excellent, so far product seems very good
Awesome service and staff! Always satisfied with their work.
While Trek is a good brand with great bikes, it is the team at Fyshwick that are the stars. Always friendly, super helpful and just a pleasure to deal with whether it is bike service, accessories or just having a browse.
Very friendly and prompt service.
Absolutely amazing customer service and really helpful and very efficient. The service team were very supportive with fixing my bikes problems
I have been dealing with the team at Trek Penrith for a number of years now. Initially through purchase but most commonly for servicing and repair. I find the whole team to be very helpful and knowledgeable.
My son has a knack of destroying rims and other parts. The team are very responsive and have home back on the trail fast.
Thanks for everything
First name removed
The guys are always ready to help and knowledgable with their advice.
Very helpful great service extremely well priced.
Excellent staff and management,
They are always very helpful and go the extra mile to assist
Staff were fantastic and very welcoming
Very professional and kept me updated with everything regarding the service of my bike!
The friendly staff who assisted me were professional and helpful. As a walk in off the street they were quick to fix my bike and at a reasonable price.
Excellent service - bike is great, Overall great job!
Friendly and knowledgeable team
Great service will be back again
Good quality products well supported.
Great work, reasonable prices and excellent communication
I have had quite a few dealongs with the staff at Trek, Majura PLace, Canberra.
In factTrek is were I bought my latest bike.
Ther staff have always assisted me with great professionalism and courtesy.
Both in person and when dealing with staff on the phone arranging mailed things like tyres, tubes etc.
I highly recommend them. I am very pleased with my experiences there.