Customer Testimonials
They are the best name in the market
The depth of knowledge and friendliness of service. The physical retail environment is inviting and attractive too.
Great service and a big choice of products.
Very knowledgeable and friendly staff, they take the time to explain the products features
Speedy service and good knowledge.
Friendly knowledgeable staff
The staff were great highlighting that there were significant deals in store and to take to look around. We came in for drink cages and walked out with new sunnies. Well done team.
Gave you a call, you had the stock, you put it to one side, I came in, you were friendly, and all good
Great staff and always friendly and helpful service. Thanks MB
Jack (Windsor store) was very helpful. We had a mechanical issue and he was able to help us straight away.
Great service and customer care
The service when we arrived was fantastic.
I enjoy Trek products and the services at Trek Camberwell is always great with a very friendly and professional team 👍
I love riding my Red Madone and now I have touch up paint if something ever happens to it, the paint came fast.
Customer service received was excellent.
Overall service experience was positive. However, I was charged for brake pad installation and is included as part of the Level 2 service...
Service was awesome, & ease of payment by using zip. Plus a complimentary service after 6mths. Well done Trek Marribinong 💪
Great service and support
Very knowledgeable and friendly service
It was a very welcoming feeling walking into the shop. They were invested in why and who the bikes were for.
Nice and friendly knowledgeable staff
Good price. Top level service and friendly staffs.
Your products are consistently high quality and very functional. However the service I receive at Trek is above and beyond. A special shout out to Aeman (I think that is how you spell it) a gentleman at the store who your perfect ambassador.
Customer service was amazing, extremely helpful with my first bike and explained everything in a way that was easily understood.
Team at Trek Bicycle North Lakes are very knowledgeable and helpful. They happily give advice and assist in any way they can.
Customer service was great and workmanship with bike servicing was excellent.
Eamon is always excellent to deal with. Professional, friendly, knowledgeable, and helpful. I dealt with him previously in Rouse Hill and find him the best in the business to deal with. I come back for the service and other products due to the service I get from Eamon. Always top class to deal with. First name removed M
Great Team! Ten Stars all the way!!
prompt, polite service at reasonable prices
Top quality components at reasonable prices. Staff are knowledgeable and willing to spend time to provide a good service.