Customer Testimonials
Staff are super friendly, knowledgeable and responsive.
Service was very good. Eamon and another man with a nice moustache were extremely kind and helpful. They were easy to talk to and answered all my questions. I really enjoyed my experience at Trek getting my bike fixed and felt valued in the store environment. Would definitely recommend do a friend
Good product, good price offered.
Really fast, friendly service!
Customer service from Tony was excellent.
Everyone at Trek has been so helpful and warm. Jo helped me feel comfortable picking out my first bike and making sure I was taken care of. So impressed with staff expertise - highly highly recommend!
Great service and good vibes!
Good service with friendly and knowledgeable staff.
This bike was rides very nice and seems well built
Great information, customer assistance and support.
The team on Saturday morning were easy going and extremely helpful. Will be going back for a few more additionals to the rig
Products & bikes are great & the staff are very helpful & friendly & always look after you
Nathan was very knowledgeable and helped select the right rim tape for my bike. Even helping with info on how to install correctly.
Very helpful staff
Offered me various solutions to fix my bikes problem and didn’t just sell me an expensive repair. Thank you
Service was very good and I love the Rapha cothing
Honesty and integrity
Kev was very accomodating for our bike hire. The store was decked out in a huge range of all the best brands.
Friendly service. Fair range of products
Amazing service and great communication
Prompt service, efficient staff.
Good selection of products, friendly staff, I found what I was looking for , and good price
Good location (Maribyrnong) with easy parking/offloading access
Very helpful and knowledgeable staff
Very good technical assistance and solutions for replacing damaged parts
Pricing comparable with other bicycle repair stores
Upon collection, all repairs and costs were clearly explained
Trek Bicycle can expect to get my repeat custom.
Well done Maribyrnong team.
I appreciate the quality of service, attention to detail and the Trek staff taking the time to explain things to me.
Service at the Carindale store is fantastic, Adrain and the team's service over the last 12 months is the reason I bought a bike from the store and didn't look elsewhere.
Will happily be coming back and advertising the great service and products.
Amazing service by the team at Trek Windsor. They are always accommodating and personable and provide prompt assistance. Greatly appreciate their support.
Staff and service were great
Andrew did the bike service and he was very helpful and knowledgeable, explained what needed to be done and why and gave some options to choose from. He also helped my husband in store recently and gave great advice. Thanks for your help Andrew
Very accessible, lot of choice and of course great staff service
Great range and staff that really know their stuff. Greeted with a smile friendly and patient. Will be back