Customer Testimonials
Exceptional customer service.
really liked the bicycle and the service I received. The salesman took the time to explain the bike’s features and the parts I need to be careful with, which was very helpful. The bike itself looks great and feels high quality. Overall, it was a positive experience and I’m very happy with my purchase.
Amazing
Team were accommodating and super friendly. Very happy with chosen bike.
customer service friendly, helpful and knowledge
Great products and great customer service.
Perfect service,great price and very friendly
Service was great and staff were informational
Great product
Great customer service.. really liked the service tech at your Coburg store.
great friendly service!
The guys here are very easy to deal with and are always happy to help. Customer service is hard to find these days.
Very good service
Everything
Prompt, friendly, professional
Great Service. Brendan was great to deal with and helped me finding the right bike and setting it up on time for pickup.
The staff. Incredible to feel like I have been welcomed back to a community bike store like we use to have in the olden days. Just a great vibe.
Very helpful. Friendly service
Amazing service, friendly welcoming and efficient
Friendly environment and very helpful
Great service by a very knowledgeable team
Value for money and the brand
The staff very helpful and products are fantastic.
Personal service
Professional and friendly
I’ve had my bike serviced at Trek Sydney for 5+ years. Service is always done to high standard with any additional work required being clearly explained. Special requests are always listened to and accommodated. I have had no surprises in the cost of services and communication of timeframes for completion of work and collection of my bike has been first class
Guy, Amanda and the team are always great. Very helpful as usual and solved my front brake problemo.
the Sydney manager Charlie is very knowledgeable on Trek bikes. also very helpful.
Prompt and very good service
The services are friendly, kind and courteous and Trek products are of a high standard that is dependable which the company stands behind proudly.