Customer Testimonials
Randomnly popped by one day to ask about any used bike boxes I might obtain. Was very happily matched with a box withn an hour. Ended up becoming a customer.
The staff are wonderful and very knowledgeable and friendly.
Great customer service and good range of products
Very helpful staff on today Shaun and Nathan were very informative and nice
The service
Great service and warranty
My grandson loves Trek bikes plus his sisters have Trek bikes.
The in store service was great plus the lady was fantastic when I took it back to get the derailleur adjusted (was not holding in first gear).
Nice people to do business with would recommend them to anybody and will return to upgrade the grandchildren's bikes
Staff at Coburg Nth are excellent.
I had a puncture in the city and needed new inner tubes, a pump, and advice. And I appreciated being able to find all of these at Trek's Clarence Street bike shop.
Excellent products, always fantastic customer service from Matt and his team. I wouldn't buy a bike or arrange a service anywhere else.
Lots of stock and tried hard to get stock in on a short timeline.
Very personalised service.
Nothing too hard.
Friendliness and competence of staff. Job well done on older mountain bike.
polite staff and reasonable time of service
The guys at Trek Bicycle in Belmont were fantastic. My kids went in knowing exactly what they wanted, the guy listened and helped them find the bikes they wanted. They even checked the bikes over, shortened the bar on the seat so it would go down further and put the stand on. Fantastic service. Will definitely go back.
excellent staff. helpful and professional. Great products at reasonable prices
The salespeople were quite friendly to address all my concerns. I'm so happy with this bike. It was a great choice.
Great servicing quality and quick turn around,
Great service
Excellent products unfortunately a little more expensive than other brands
Good service and attention
Thorough service and attentive to feedback
The service is always prompt. The team at Trek Cannington has been really helpful and knowledgeable in setting me up and helping me choose my ride. There were occasions where I needed them to have a look at my bike for adjustments and installations and I have found them to be really accommodating. Their prices are very competitive. Shout out to the Trek Team in Cannington.
Everyone very helpful when I've visited the Sydney city store.
good layout in shop, but sales person was very good to deal with
Easy friendly service
Efficient service and friendly staff
Great service by pros who know what they're doing and talking about
Great service
Friendly and so professional, sorted by another brand of bike, then bought a new one, going to buy another one .
The team at Trek Bennetts Green are all just such passionate, knowledgeable and fun people.
All of the team are always so helpful, and obviously really proud of the Trek brand, all facets of cycling, and their store.
Nice spacious showroom with well trained and friendky staff who want to help. Ggod range of bikes and accessories