Customer Testimonials
Great service & Knowledge, Timothy is excellent
Friendly, knowledgeable, helpful staff
Being looked after very well
All very professional people with knowledge of their craft
Great service; quick tunaround; friendly and reliable mechanics.
Daniel and Sandow at Trek Fyshwick were able to break things down very well for a first timer and explain everything. The walked me through all the different aspects of bike features and compared them all while also answering all of my questions.
Incredibly happy with my time there and in the end bought my first bike!
15/10 would 100% recommend everyone go there and talk to them :)
Friendly service. Work was carried out on time.
Great range of products too.
Friendly and customer focused owner
Great product and the staff could not do any more to looking after my requests.
Incredible bike and incredible service
Helpful staff offered advice on frame suze and option to return if not quite right
Close to home, service & friendly staff
Fantastic service as usual
good after sales support
Good service, staff were great.
Products on the expensive side but happy to pay so long as standards remain high.
very knowlegable people top branded products
This was my second ever bike purchase after buying my Madone SL7 about 18 months ago from Gavin and the team at Trek Windsor.
I was planning on buying a second hand TT bike but after speaking to Gavin and his staff I decided to buy a P1 Speed Concept, the bike of my dreams, and I am so stoked I did. What a weapon and It doesnt hurt that the paint job is just out of this world...
The whole team were fantastic durring the purchase process and all the way through to pick up and delivery. They need to be commended for their professionalism, expertise and follow up. It's rare to find this level of service in a retail store these days.
Ultimately I went back to Trek Windsor and purchased new again for these reasons, and im really happy i did because I am confident in their after sales service and Treks warranty. Thank you again Gavin, Shantelle, Conrad and the rest of the team for always going above and beyond.
Great support from Jordan and the bike tech in setting up my new Trek bike. They set it up to match my existing bike
Great service
Decent pricing for valued customer service
Friendly and quick turnaround
Popped in right before closing and the team was super helpful and professional. Special mention for Stu! Amazing.
I really appreciate the readiness of staff to accommodate our needs when it comes to scheduling services and the quality of their work. We are always given the option of choosing drop off and pick up times. Their work is excellent and it’s as if our bikes have been renewed when we get back on them.
Great customer service and knowledgeable team
Good quality products
Aemon was fabulous - ensured the bike was upgraded and safe for the new little guy about to use it.
Matt was professional, friendly, kind and helpful. Thank you.
Simple - A good range of quality products available, along with friendly, helpful, and knowledgeable staff. Thanks
Good reputation, looks great, very helpful service!
ServIce at Trek Turramurra on Saturday 15 August 2026 by the lovely woman there was amazing. She helped me get a fuel exe bike for myself and bikes for each of my sons. Both my sons and my wife commented on how kind and lovely she was on the way home. Made getting their bikes a memorable experience. Thank you very much! Mike
Amazing service, knowledgeable, friendly and genuinely interested in their customers and supporting them on their biking adventures.