Customer Testimonials
Just a pleasure to deal with good people who follow up loose ends and believe in customer service.
the staff are very friendly and helpful
I have been riding my commuter bicycle into town for over ten years. Trek Cycles have an excellent service desk. Best in Sydney.
Great service from friendly people. Great range of products
Service was great! Sale Representatives were informative and friendly.
They gave the exp and gave me great knowledge
How to care for my bike
Thanks Dan and team
Super easy to deal with and amazing service!
Customer service is fantastic
Best of the best team in area.. who understands your need and customised as much possible... Very reliable bikes as well.. we got 4th in family.... and total around 12th in friends...
Quality bikes and friendly, knowledgeable staff
The folks promptly addressed our request for a complimentary service of our new MTBs
The two shop staff were super warm and friendly
Recently had my Trek Madone serviced at Trek Richmond and was impressed with the bike service and the mechanic even explained the issues with my bike.
Great range of products , service was excellent on all times I visited the store. I had a warranty issue and this was handled professionally with ease.
Excellent service - very solutions focused!
All the staff were so friendly and really helpful!
Trek Whitfords provide exceptional service, the whole team provides you with the right product at the right price.
The team at TREK Richmond - are impressive. Not only are they friendly and welcoming - they are accommodating, knowledgeable, helpful and understanding! Always enjoy going into the shop - because I am guaranteed to receive a listen and attentive hear and expert advice about bikes and related products! Keep up the great work.
Amazing service in store. Thanks Ash!!
Awesome customer service, very nice and really helpful. Awsome pricing (don’t try to rip you off) and do great quality work. I recently got some things done on my bike and they did a great job.
Great Trek Bicycle dealer with a very large display of Trek Bicycles in store. Staff is very friendly and helpful. Great customer service very happy with the service provided.
Friendly helpful service.
Personal service
Friendly, professional and helpful staff.
I had a Level 2 service, plus a few extras like a new chain etc. service was prompt, efficient & completed well. I rode out of the shop like I was on air! Great.
Very friendly staff who were informative and happy to help, grateful for this service as I am new to cycling. Would highly recommend. Great customer service.
Very helpful
Ken was awesome from the second I walked through the door, first time buying a bike from Bennetts green and the effort he made to get me on a bike so quick was something I’d expect if I was a longtime customer, he was also very helpful with any question i had and made sure I was comfortable with everything when delivering the bike to me, looking forward to more purchases in the future
Very easy to deal with.
Well-laid-out store, always friendly staff