Customer Testimonials
Friendly, helpful and knowledgeable staff.
Great communication. So much knowledge!
First time dealing with Trek, the staff member was very helpful and knew his stuff.
Good prices and their service backup put your mind at rest.
Great service from the team, really helpful.
Great products and friendly service from all the staff
There is a great team at the Trek Windsor shop. Always very helpful, very friendly, very quick with servicing my bike. I bought my Trek Madone from the shop about 18 months ago - great bike!
Helpful advice, friendly service from the staff. Looking forward to getting my mountain bike serviced.
Friendly and helpful service
The bike I bought (FX2) is perfect for my use. It is a bike with the right combination of features and nothing that is superfluous. I liked it immediately that I rode it.
Con and the team were very knowledgeable and the ability and flexibility to try out the bike before purchase was great. Then all the extra add ons like bottle cages, lights etc was covered very thoroughly and different options given to tailor the experience and purchase to what I was looking for. Overall was a great experience!
Knowledgeable, helpful
Service from the boys in store was amazing! Answered all our questions and provided great advice. Was an extremely friendly and comfortable experience.
Excellent customer service extremely friendly
The service at this store has always ben excellent.
Trek Hopers Crossing always delivered great service, and good customer service I only bought a simple Marlin 5, but I know they show many years and I always gonna come back. thank you Tom and the rest of the crew.
Great products, provided lots of help and advice when picking a bike for my 10yr old.
Great friendly staff and very helpful
Great service, helpful staff, great quality products
The products are excellent and the service is superb I have purchased three bikes there and all of excellent quality and the service is always as good as you can get
Trek bikes have always been reliable and good range.
Team were very helpful in assisting with servicing a road bike
The service was fantastic and the staff could not have been anymore helpful. The quality of the Trek products are at the highest level. My daughter is loving our bike rides on her new 24” mountain bike.
Scott & his team at Carnegie are fantastic !
Friendly , helpful & very knowledgeable
Always a good experience
Tube repair/ replace
I like the high level of knowledge and understanding provided by the people in Joondalup Trek, specially Tom since day one.
Great service from Luc & Lewis. Great attention to details
Super efficient turn around of the service, happy with what was done and good communication. Will gladly bring bike back again for future work
Staff are knowledgeable and helpful. Stock is displayed so that it’s easy to see where everything is.
Great friendly service.
Very easy to deal with.