Customer Testimonials
Dan , our sales guy was very helpful.
Always amazing
Customer service was excellent. Kyle went out of his way to ensure our daughter was well supported. As a result, she has a bike she loves.
Customer service
great stuff, great people.
Good quality products and friendly, helpful and knowledgeable staff.
They listened and understood. Had good product knowledge
Friendly helpful and prompt service
Helpful. Communications went well. Provided multiple options on options to resolve an issue.
Love my new bike. The customer service is amazing.
Always very professional excellent service. The guys at Pakenham very knowledgeable and I always learn
Very nice shop and dedicated friendly staff.
Lots of nice bikes, equipment and accessories.
Grat to see you, Nate :)
Good looking team ;)
The service was amazing, staff were extremely helpful and friendly, I highly recommend this store
Gavin was great to deal with; he did exactly what he said he would do, and had my new bicycle ready for delivery extremely quickly!!
Great service, good product availability.
Very knowledgeable and patient staff. Particular shout out to Tony.
Shop floor space is large, well laid out and doesn't feel cramped at all.
Well stocked store with friendly and helpful staff
Quality, service and reliability
Very helpful and attentive service and always ready to help
Friendly and welcoming staff. Changed my bib size. Non-issues.
Quality, easy access, friendly staff
Great service, excellent knowledge, good stock in store & very friendly, what more do you want?
Outstanding service advice and quality products.
I was told about Trek Joondalup by a friend.
When I arrived at the store, the staff were amazing- full of knowledge and more than happy to help. Great shop - love it
Shops presents professionally and the product quality is excellent!
Great products, great service, good price
Good quality products, helpful staff, quick and easy process.
Great help and very happy with the product and support.
Both Bevan and Marco were great, thanks again