Customer Testimonials
Friendly and helpful professional service.
Great staff and good product line
Great customer service from young bloke working there
Daniel knows the importance of closing a sale. He has been trained well. Trek is a great product and the after sales service will be there. ✅
We received the best customer service at the Knox store. Nothing was a problem and everyone we encountered was so helpful.
In past experiences we have purchased bikes that we believe weren't fitted correctly. Trek went out of their way to sell us bikes that are perfect for us, in particular my son who is growing, they even modified the bike for us.
Thank you Trek Knox, I have already recommended you to a friend looking to purchase a bike for her son.
great service
Super amazing team member understood my request, made it work, explained everything to me and made it the easiest 20minutes of my day. Walked out feeling far less frazzled than when I walked in.
every time I go in, I learn something new! whether it’s about my bikes or bike maintenance in general; thank you :)
Took my bike in for a service without booking it in & was looked at two days later & ready the next day. Very happy with the service & the time it took to get done.
Friendly and knowledgible staff
Friendly and helpful service.
Thanks to Matt and Aidan.
I have a madone gen7 best bike ever so will keep shopping at trek for anything else I need!!!
Staff are very friendly and helpful. Nothing is too much trouble. Great customer service.
Nate is the best
Great range of products backed by friendly and honest service
I feel confident at Trek that they are competent, transparent and reasonable about prices so I have no desire to look elsewhere. Their comms are excellent, too.
Helpful, friendly knowledgeable people.
Good service
Fixed the issue with my bike quickly and gave my bike a clean. Good friendly service.
Service and staff are excellent
Great product and sale service from Con.
Very friendly and professional
Great bikes. Great service
Brendan and the team were brilliant. Squeezed me in at very short notice, which I am very grateful for. Welcoming, friendly service, that is fast and efficient at a great price. Very knowledgeable, and for once I did not feel like I was getting over charged. Will be back with all my bikes.
Very good staff
Good
Products are good. Service is excellent
All my requests of repairs were carried out without and problems, very happy with result compared to the last dealings i had with your mechanic.
I called the shop, reserved a bike and picked it up an hour later. All smooth, friendly chats on the phone/at store. Thanks guys!
Very professional