Customer Testimonials
Quick and professional
Had my partner’s bike ready and explained everything in detail to her.
Highly recommend
I was struggling to get the tube out of the wheel of a TREK eBike after the valve failed. The young fellow who spotted me entering the shop door with the wheel was very helpful in replacing the tube.
Love Trek bikes at Turramurra. The staff are experienced and so helpful. The service is professional and prompt. Nothing to fault, except that the shop is always busy with customers, it’s hard to get a word in…. Only joking. Love this shop and recommend it for anything bike related.
High quality products. Very helpful team to answer all the questions
The team are fantastic - nothing is ever too much trouble and they will go out of their way to find the perfect part or the solution to any problem. They're super knowledgeable and stock fantastic products.
Staff service
Great service. Had the part fitted and I’m back on the road
Trek bikes are good quality.
The service at Trek Turramurra is great. Fast friendly and professional.
The service - people are helpful and knowledgeable. Always willing to discuss before purchasing
Staff are professional and friendly. Products are reliable and of a high standard. My bike service was done in a timely manner and all my concerns addressed. Love this shop!
nice workers good quick service fair prices
Good service - always helpful - products go well with my Trek bike - fully integrated
Professional attitude and capability of the great people
Ben, awesome advice and customer orientation for long-term MTB servicing, and James thankyou for the excellent servicing and notes on the work order.
Staff were very helpful and my bike service was done in one day.
I have own 3 trek bikes ,they are well built and reliable and Trek knox provides a reliable service and great products.
Great service
Excellent price unbeatable and very professional
Great service from Perry and the team.
Prompt, friendly and reliable service
Good selection
Had a service and team genuinely explained what was done.
Friendly staff service is great!
Professional, helpful and friendly staff who know the products to help the customers.
Friendly and efficient. Reasonable price.
Travis is a trustworthy mechanic. Even found a crack in my carbon saddle which was unrelated to the work he was doing for me.
Appreciate the attention to detail and reasonable price for work!
Clinton was also great to chat to, all very genuine.
Appreciate the experience.
Everything is good
We had excellent service during our last visit. Very friendly and helpful. The store also had a decent range of accessories, particularly for shoes which we were looking for.
love the staff! sam is lowkey the best employee ever! :)

Called up about stock on a bike, was told it’s in a box. By the time I got there(roughly 30-40min) it was on the floor ready for pick up/purchase.
Staff were excellent to deal with, even shortened the seat post for us.