Customer Testimonials
friendly and helpful staff
Great looking bikes. Nice color pallet.
Very happy with your salesperson James. He was very knowledgeable, friendly and wasn’t pushy at all.
Thanks
Went in to get a new bike for my son for riding to school and weekend mountain biking. The salesman was very knowledgeable and steered us to a nice bike. We got a lot of extras including helmet, pedals and chain lube ect. They bundled it all together and gave a great discount. They showed my son how to maintain his bike for trouble free riding with a free service to use within 6 months. Overall very happy experience at Trek north lakes.
Long lasting quality bikes and fast service & repair turnaround
Great service and know what they are talking about
Professional staff
Bike repair and service team are 1st class
(I've got a Giant bike... and needed to find better bike repairmen ...
Also purchased a TREK gravel 🚲 bike
staff are dedicated and interested in bikes👍
Friendly, helpful staff selling products I want.
Friendly and informed service. Great range of products.
I’m very satisfied with the service – fast, professional, and high-quality work.
Great service and advice … and a great bike too 😊
Friendly and helpful staff and good range of bikes and colours.
Friendly professional service.
Bikes are great, but service is exceptional. Prior to my recent purchase from Trek Windsor, I have purchased 6 bikes over the last 10 years from various outlets in Brisbane. The team at Trek Windsor are an absolute stand out. Their friendly disposition and genuine passion to make sure customers have the best experience is commendable. Well done and thanks team.
Great product very knowledgeable service staff a great shopping experience
Always hassle free and amazing customer service
Excellent help a the store
I called in to get a tyre checked, and was assisted immediately and a puncture was fixed while I had a quick lunch at a nearby cafe
Great service
Fantastic technical support and advice from mechanic Jackson
Freindly team, Carried out the repair/Service in timeframe requested, communication was good.
Allround good experience
Good work. Good service. Good staff.
range
easy lay out
not overwhelming
The head mechanic was really great, took the time to show me a few things to help look after my bike and was service forward of how he conducted himself.
The team at Whitfords are always so helpful! We’ve been in multiple times just with either bike questions or wondering how to change or fix something. They always make time for us and couldn’t do more to help us!
Extremely helpful friendly and easy!
Had my road bike serviced at Turramurra Trek. Bike returned on same day and presented in a clean and virtually new condition. The bike rides fantastic well done guys. Staff always friendly and provide great customer service. Certainly recommend Turramurra Trek for your cycling needs.
Staff are always friendly and helpful and there is a decent range of accessories.
Friendly staff and great customer service, quick turn around on repairs to bike
Great service and really helpful advice. Such a lovely, well presented store with great people.

Friendly customer service and advice!