Customer Testimonials
Friendly staff
Excellent and personable service
The staff in the Sydney store are super helpful
Helpful Team
After sales care
Courtesy
Listening
Professional
They have my back
An amazing team
Alfie and the team did a great job servicing my bike. Now running as good as new!
The products are great and the staff are excellent, super helpfull and knowledgeable.
Always a pleasure visiting a Trek store
Awesome service all the way from consult, purchase to pickup. Legends!
Knowledgeable staff, always helpful, and clear in their communication
The team at Trek Belmont are always so helpful with a smile.
Always a great bike service from the guys at Trek Belmont
Staff friendly and very helpful
The people
Awesome staff, always helpful and very informative
Service was very good
I purchased a Trek Domane SL 5. John the salesman’s service was second to none. He took the time to explain to me what my options were and I was able to test ride in store for a best fit. When I picked up the bike we went through a complete and thorough fitting to which John made sure that I was completely comfortable prior to leaving the store. Overall extremely satisfied with the professional approach by John at Trek Richmond, would highly recommend them.
Great service quick and easy perfect 5 stars
Easy and good value
Friendly, especially to an old bloke miles outside your target demographic who wanted some bits he didn't understand for his new stationary bike.
Especially - in light of the above - it would seem unlikely I'm going to be a repeat customer of any note.
I want to thank the Trek Windsor team for building up my Madone :) Chantel (sorry if I misspelled your name) was also super helpful when I picked it up :)
The overall experience was excellent from start to finish. Neil was particularly helpful with the exchange process and took the time to help find the perfect helmet. Beven and Marco also played a great role in keeping communication clear and ensuring the entire process ran smoothly. Really appreciated the team's effort!
Great service and always happy to provide some extra advice.
get team in store
I cannot say enough about the service I have received from the team at trek Penrith. From a really good test ride to get a feel for the bike, the advice and to top it up excellent backup after I purchased the bike ( Checkpoint ) . I know I have the team at Trek Penrith to back me up today and in the future. The bike is beyond my expectation and has lived up to all the reviews I have read and watched on You Tube .
The customer service at Trek Melbourne has been second to none. Every time I walk in I am kindly greeted and the crew is more than happy to accommodate for all my needs.
Great Service, friendly staff, super helpful
Professional explained
The team at TrekQV are THE BEST!!
Service and bike repairs are always spot on. Friendly crew who know how to take care of your bike! 10/10 would recommend
Good quality products. Staff members know their products.
Excellent service