Customer Testimonials
Very knowledgeable, helpful and friendly.
Eamon was super attentive and helpful.
Sales person was excellent
Professional and always helpful
Customer service has been second to none. Professionalism and product knowledge behind the counter makes any interaction a breeze. I have two trek bikes now and both have been of amazing quality and great value for money.
Great product and the service was personable and efficient
Jo was very helpful in helping me pick my first shorts bib. She explained the difference between Rapha Core vs Pro and gave me heaps of time to try them on myself. I didn't feel any pressure in purchasing. She also asked me if I wanted to sign up for $10 off my first purchase which was a real treat!
Team were friendly and informative
Thanks Georgia for looking after us so well - very happy with lovely new bike :-)
Nathan and the team at Trek North Lakes were great to deal - excellent customer service and fantastic product knowledge. Very responsive to questions and easy to speak to.
Always the best customer service from a really helpful and knowledgeable team
All the team are great however Jackson and Jayden stand out. Great guys with a bunch of knowledge and invested in the customer’s satisfaction. Totally thrilled.
Cliff and Travis are truly exceptional and experienced. Gave detailed explanations on the products and catered precisely for customer's satisfaction. Thank you.
Kind, fast and effective
Staff second to none
Once again we had fantastic service from the team at Trek Knox. My bike had a tight shifter and the team identified the issue as a slightly bent hanger and rectified the issue and there was no charge.
Always have received the best service from Sarah and the techs. Thanks so much.
Good quality products and very good service
Highly competent sales and service team. Willing to assist with any issue and ensure customer satisfaction.
Tris is amazing
The staff, products, everything!
Quality and appearance of products. Friendly and helpful staff
Great knowledge and services.
Good service from my first call, kept informed, bike ready on time.
Staff helpful
My Trek Domane is great and the service I received from Trek is fast, efficient and very helpful.
Ray at Trek Osborne Park is really good.
Quality bikes and very helpful sales staff
Consistent and reliable as always
Great service and friendly staff.
The people understand rider's specific need really well, and usually have the right bike for them, plus provide the right guidance to help choose the right thing.
The staff are knowledgeable and very accommodating.
No problem is too big or small. They will go out of their way to help you resolve any issues that you may be experiencing.
The services and prices are reasonably priced, and a discount structure exists for loyal customers.
Good quality products.