Customer Testimonials
Inclusive and welcoming. Don’t need to be a MAMIL to get attention and help.
Si was great and assisted me when we were in a position dealing with a warranty issue that Bennetts Green store couldn’t get sorted for an extended period of time.
He was helpful in providing more information regarding the products that were not answered upon purchase as it was as if they weren’t interested in providing assistance after the sale was made.
Staff are friendly, helpful and knowledgeable about the products they are offering
Awesome customer and very helpful.
Very good bikes and excellent service.
Love the products, bike service is always through & love the Rapha apparel.
comprehensive
It’s very good and useful
Best service and advice. Always goes the extra mile! Personalised service with a smile. Kudos to Eamonn Ali and the team for always genuinely looking after their customers - that’s why I keep coming back.
Knowledgeable staff who are friendly but not pushy
Very friendly staff who are always ready to help
Friendly service
Freindly staff, great help, very knowledgeable
Fantastic service, very knowledgeable staff. Great selection of bikes and gear.
The product I needed was in stock, easy to find in store and reasonably priced.
Love Trek bikes and the space and layout of the store are great. Very friendly service. Opening hours are less than ideal though.
Great service and will highly recommend to others . I am looking to replace my current bicycle - will be back again.
Hugely friendly and helpful. Great products!
Great customer service!
Best help I've ever had from a bike shop.
Great bikes. Great service beyond expectations.
Thanks Trek Rouse Hill.
Tony.
Thank you for great service and care. Tris is doing a wonderful job looking after my bikes.
Good products and good service
Service is always good
Quick and efficient, quality bike service
Quality products
Excellent after sale service
Great Team
Good range, lots of hydration & nutrition options
Excellent customer care, friendly staff, great bikes!
The guys at Trek Pakenham are friendly. Super helpful and very knowledgeable. Great place to get your bike and service
The store is well set out and it has all the gear. The staff are friendly and very helpful. Trek have quality products you can trust.

Friendly approach